Resort reservation through a TA question

[JRennie]

I searched the boards and google and wasn't able to find an answer for this. I recently booked a trip through a travel agent, which I've never done before. She is now apparently out of the office for 3 weeks. Can I contact Disney directly and make a payment myself?

Thank you in advance

 

[kaytieeldr]

No. Disney will only work with the TA. Is there anyone else at her company you can contact?

 

[DisneyWishes14]

I would contact the agency owner or call the main office number.

 

[JRennie]

Thats kind of what I thought, thanks guys. It's an online travel agency but they do have a number I will try. I booked this trip literally an hour before she was gone for holidays. The Canadian dollar is projected to drop significantly again so I need to get this paid for now before that happens or I will have to cancel it.

 

[buzznina]

Our last trip last month was booked with a TA and I had no issues making payments, all you need is the confirmation #. The only thing I needed the TA for is when I wanted to change the reservation dates, all the other stuff I was able to do myself. I paid it off using my discounted GCs

 

[JRennie]

Our last trip last month was booked with a TA and I had no issues making payments, all you need is the confirmation #. The only thing I needed the TA for is when I wanted to change the reservation dates, all the other stuff I was able to do myself. I paid it off using my discounted GCs

Thanks for the help guys she actually saw my post here and contacted me! How efficient is that? I didn't realize it but she is still checking her emails every so often. I misunderstood the "I'm on holidays" blurb at the bottom of her emails.