I worked for a National Hotel Chain while in college. When a customer threw the boldt we couldn't get in. Had to call the hotel management at home to use the master key to get in. Oh the kids staying in the room and fell asleep. The parents were down in the restaurant.I guess I assumed they had some workaround--though I figured it was a master key that undoes the bolt or something. It can't be the case that Disney would prevent itself from entering a room in an emergency.