Registering Disney tickets on the My Disney app

[XAVIER]

Hi,

I have recently purchased several 14 day Disney tickets through WDTC-UK and received the confirmation email.

The email says I can now link my tickets to the My Disney app but the app does not recognise the confirmation number.

Has anyone else experienced this? Or am I missing something?

Thanks for any advice.

 

[Duck In Blue]

Have you tried adding them via the website rather than the app?

I haven't done it this year yet, but I think I had the same problem last year and the website worked.

 

[disneyholic family]

I bought from Disney-UK. It took a day before i was able to link them in my disney experience.
The person on the phone said it might take up to 24 hours before the number would work.
So i waited. I was planning on calling them if it still was a problem

 

[XAVIER]

Thanks, yes that worked!

I have all the tickets (x8) on my mobile app now, is there a way to transfer them to other people?
Can they just take a snapshot to use? Or do they need it in their own version of My Disney?

 

[disneyholic family]

Thanks, yes that worked!

I have all the tickets (x8) on my mobile app now, is there a way to transfer them to other people?
Can they just take a snapshot to use? Or do they need it in their own version of My Disney?

i believe they each need their own my disney experience app except for kids who can be controlled by adults
but you can check this as i'm not totally sure
and then you all link together as "friends and family"
and then you assign a particular ticket to each person
disney has a good tech support number that's a UK number
i used it one year when i had an issue

sorry i'm not very helpful...

 

[lanejudy]

I have all the tickets (x8) on my mobile app now, is there a way to transfer them to other people?
Can they just take a snapshot to use? Or do they need it in their own version of My Disney?

Each person's ticket will need to be transferred to their profile.
IF the others have their own MDE, you want to be all linked as Friends & Family.
IF they do not have their own MDE profile you can create one through your MDE but for other adults it's probably best for them to have their own if not living under your own roof.
Once all are linked, you can transfer each ticket to the appropriate individual.