As mentioned, if the points are use/lose, there is a chance that they can not be transferred. If they were points just not banked, and will now expire, yes, you can ask MS to free up your points to use the new ones, providing they are the eligible. If your reservation was booked during home resort advantage, then the points have to be the same resort. If you booked 7 months or less, then it doesn't matter the resort. Good luck!