We were on the Western Mariner on August 29, 2004, the 7 day cruise that became a 9 day. Previously, DH (41), me (42) and DS(8) had sailed on
DCL 3 times, 4-day Wonder and Eastern and Western Caribbean on the Magic. We also traveled with my sister and her family (DSIS-43), DBIL(44), DN1(13) dear niece, and DN2(7). The 7 of us have sailed together on the Eastern and Western Magic.
We enjoyed the cruise, particularly Ochos Rios where we climbed Dunn Rivers Falls. Here are few of my random observations/ramblings. I did not go to the shows so I cant really comment on that. I will be happy to answer any other questions.
Embarkation
The terminal at Port Canaveral was not as pretty as DCL but was fairly efficient. After entering the parking lot, you need to drive around a loop to drop off the luggage. As our mini-van (all 7 of us) was waiting for the next and a large bus marked Fantasy Tours pulled up next to us and tried to cut in front of us. My DBIL was driving and refused to let them in. A woman then stuck her head out and called him an a..hole. She said that the bus contained some crew members and they needed to be back on the ship by 1:00 PM (it was about 12:45PM) he asked why does the bus say Fantasy Tours but let them in anyway. You would think there would be a separate area for the crew and instruct the crew about name calling guests.
After dropping off our luggage, DH and DBIL returned the minivan to Hertz, everyone else went into the terminal. DH and DBIL showed up about 40 minutes later. There were separate check in desks depending on the location of your cabin our desk was for Decks 2, 6, and 7. This process was more organized than DCL since everyone goes to a different area.
After boarding the ship, I went to Guest Relations and purchased an in room internet connection package - $100 for 7 days. There are only 18 units for the entire ship and I got #14.
Stateroom
We had #6348 a superior balcony room (Category D1) connecting with my DSiss room. The room was smaller than DCL a typical outside room on DCL is 214 sq ft compared with 161 sq ft on
RCCL and 268 sq ft for a verandah room compared to 248 sq ft for our room. The bathroom was small with a circular shower stall with a handheld shower attachment my favorite feature of the bathroom. When you 1st entered our room, to the left are closets, on the right, the bathroom, then the living area with couch and desk, the beds and finally the balcony. I found that when DS was sleeping and DH was at the desk, I had to ask him to move so I could use the bathroom (and I am slender). We did not use our balcony our navigators verandah on the Wonder was much bigger.
We usually book category 8 on DCL almost always travel in August and I think its just too hot to sit on the balcony then. We only booked a balcony room on this cruise since DSis wanted a pull-out couch for her daughters. BTW for all those traveling with families, you really need to look at the floor plans for the cabins many only sleep 3 people and the berth sits directly above the bed it folds into the wall behind the 2 bottom beds. I could not believe this and think I would be claustrophobic with my son sleeping directly above me.
The location of our room was perfect centrally located 1 deck above the promenade and 1 floor below the library. The promenade rooms look interesting but noisy. I would think its hard to nap during the day with all the noise and music playing.
Ship
The ship was beautiful, intelligently laid out. The only thing I did not like was that you could not walk all the way through on certain decks you have to walk through the casino on certain floors. I kept having to walk back up to Deck 5 to get to the theatres. Its the same with the kids program, you need to walk through the arcade to drop your child off.
I did very much like Café Promenade the availability of tea/coffee and pastries, sandwiches, and pizza. The fitness center is huge and there are a lot of classes like Yoga and Pilates (some classes are $10 plus tip).
Food
I thought the food was very good to excellent despite the poor reputation. The choices were varied and consistently good. The Windjammer buffet also has an Asian section - Jade. Food at Jade was very good with offering like scrambled eggs with shrimp and peppers at breakfast, Filipino coconut custard at lunch, and Balinese chicken soup at dinner. Dinner in the dining room was very good and excellent in the Portofinos I actually like Portofinos better than Palo although Portofino serves only Italian cuisine and the dishes are more varied at Palo. Did not try Chops. With the exception of Portfinos and Jade, I thought overall, the desserts were nothing special uninspired.
I asked the head waiter about the poor food reputation and he said the food has markedly improved since RCCL and Celebrity merged. There were more eating opportunities also than DCL. I do so miss high tea on DCL. Windjammer is open during tea time but serves things like sandwiches, egg rolls, nachos, ribs there is a section with scones, whipped cream and canned strawberries. One day, there was an excellent chocolate bread pudding during tea.
Windjammer is also open during dinner time some nights, the kids ate there prior to going to the kids program, we had late seating. Room service was lacking after 10PM the kids were hungry at 10 PM and only got soup and potato chips or a hotdog.
Kids Program
The kids program was good the counselors are very caring individuals who love their work. The program itself was very good with fun activities such as pirate night and pajama party. I also liked the fact that each day, there was an activity that we could do as a family the scavenger hunt, water balloon toss, family bingo, pictionary, etc. They also give prizes based on your participation in the program each session, you get a point card with each family member receiving a point card if you attend the family events. These point cards can be redeemed for prizes at the end of the cruise. I posted the kids compass at the link below
http://members2.clubphoto.com/flower905746/owner-45b5-1.phtml
The hours of the program were not great I felt like I was always dropping off or picking them up despite the fact that DN1 picked up the kids most evenings. Usually, the clubs open at 9 AM and you need to pick the kids up at 12PM (or earlier, sometimes it was 11:30 AM) and dont reopen until 2 PM. Then at 5PM (or 4:30 PM), they need to picked up again and can be dropped off at 7PM until 10PM then its $5 per child per hour until 1 AM.
Service
This is where I really miss the famous Disney service, I think the staff needs more training in dealing people. Several times, in Windjammer, we would see several serves standing around chatting in front of dirty dishes that needed clearing. My DBIL left the cruise in Cozumel to get back to work, the guest relations person recommended a hotel near the Pier which is where he stayed. Well, the hotel charges rooms by the hour and there was no water in the morning - he showered at the Dallas Fort Worth airport.
Due to Hurricane Frances, we were told that the boat would be returning to Miami. We changed our flights to leave from Fort Lauderdale. The guest relation person told us that they would not be providing bus to the Fort Lauderdale airport just back to Port Canaveral and the Miami airport. Does any of this make sense since you need to pass the airport to go back to Port Canaveral? There were many more minor incidences like this.
Disembarkation
Oh my goodness was this awful? The cruisecritic board recommends that you carry your own luggage off now I know why. Unfortunately, they were not allowing this since everyone would be doing this they handed out the colored tags based on the location of your cabin Deck 6 all received green tags. Im sure the platinum and gold crown and anchor members received priority disembarkation.
They started calling colors at 6:50 AM DSis and I were having our last breakfast in Windjammer. We exited our cabins a little before 8 AM as request by RCCL and went down to the Promenade. Meanwhile, about 4 different colors were called. At 8:00, the blue color was called our green was next green, our color, was called at 9:15AM. There were many announcements for the blue color people to leave the ship they were holding up the boarding process. I would say that about 300 people had the green color. We were the 1st half of the group to disembark. You needed to wait to enter the terminal and clear immigration.
Then came finding the luggage. I have never seen anything so disorganized. The luggage comes around on a conveyor belt and the room was hot and airless. There are no laundry facilities on the Mariner so you need to pack more. I think most people received most of their luggage in the 1st 30 minutes and then had to keep waiting for the last piece. This was just awful, large suitcases everywhere, screaming kids, grouchy adults. It was 1 ½ hours later that we got all of our luggage. 20/20 hindsight, we should have played miniature golf and waited until they announced that green tag people were holding everyone else up.