"RapidFill" RFID refillable mugs coming back resort wide...

[doconeill]

Any Idea when the program is supposed to officially start?

Disney hasn't even said it is happening yet, so no idea.

 

[doconeill]

FYI, I've heard today (unconfirmed) that they are looking at end of September to go live.

 

[zorro77]

In your hearing are planning to go live all resorts at same time ? Any chance they will be testing multi resorts in fall and go live totally in January 2014.

 

[doconeill]

In your hearing are planning to go live all resorts at same time ? Any chance they will be testing multi resorts in fall and go live totally in January 2014.

All resorts is what I hear. There is no reason I am aware of they would wait beyond the installation of all the machines. I hear Contempo Cafe at CR has theirs now.

 

[Lewisc]

In your hearing are planning to go live all resorts at same time ? Any chance they will be testing multi resorts in fall and go live totally in January 2014.

It matters why?
Anything is possible but the machines are currently being installed. Testing was done several years ago. I don't see any reason why Disney would take months to phase it in.

All resorts is what I hear. There is no reason I am aware of they would wait beyond the installation of all the machines. I hear Contempo Cafe at CR has theirs now.

The FAQ you offered in the OP said the rollout would be phased in starting with the Allstars in July.

The system was already tested. I'd think any rollout would be over a period of days/weeks not months.

 

[surferdave]

I don't plan to buy these things again, but it's apparently included with my dining plan for my trip in October. We hardly ever make it to the dining halls from our room as a group, although I get up long before my wife and daughter and walk there to sit and read. I think I'll take all three mugs with me every morning and fill them all and sit at a table alone up to my ears in Disney's precious soda.

 

[doconeill]

The FAQ you offered in the OP said the rollout would be phased in starting with the Allstars in July.

The system was already tested. I'd think any rollout would be over a period of days/weeks not months.

They are certainly rolling out the machines...they are apparently active, just not enforcing RFID, so they are acting as regular fill stations right now.

I think the switch will be pretty quick, and likely just based on training the CMs at each resort.

 

[captainjen]

I don't plan to buy these things again, but it's apparently included with my dining plan for my trip in October. We hardly ever make it to the dining halls from our room as a group, although I get up long before my wife and daughter and walk there to sit and read. I think I'll take all three mugs with me every morning and fill them all and sit at a table alone up to my ears in Disney's precious soda.

 

[ParrotBill]

It is possible they are waiting for all resorts to have their machines and get trained, so they can update the POS system (cash registers) all at once for the change.

 

[doconeill]

It is possible they are waiting for all resorts to have their machines and get trained, so they can update the POS system (cash registers) all at once for the change.

It is possible they are waiting for a number of things. We don't know. But I do know one thing they are waiting for...for them to all be installed. Can't switch until at least then.

 

[threebeesatdisney]

Are they selling the new mugs yet ANYWHERE?

 

[maccuul]

RFID was live about noonish today at allstar music.
They swapped out my old cup for a new one. They did ask when I got my cup but did not ask me to prove it.

 

[maccuul]

RFID was live about noonish today at allstar music.
They swapped out my old cup for a new one. They did ask when I got my cup but did not ask me to prove it.

Seems it was some sort of problem and they switched it back.

Update: was back on at 3pm no idea if it was intentional, but they sure got a lot less friendly about switching out mugs. They would only offer a paper cup good for 2 hours when we were leaving.

 

[snarlingcoyote]

I don't plan to buy these things again, but it's apparently included with my dining plan for my trip in October. We hardly ever make it to the dining halls from our room as a group, although I get up long before my wife and daughter and walk there to sit and read. I think I'll take all three mugs with me every morning and fill them all and sit at a table alone up to my ears in Disney's precious soda.

My happy thought for the day is now of someone sitting at a table somewhere in QS surrounded by mugs filled with different varieties of soda, reading a book.

 

[MtGreenwood]

Good to know.

 

[Lewisc]

Seems it was some sort of problem and they switched it back.

Update: was back on at 3pm no idea if it was intentional, but they sure got a lot less friendly about switching out mugs. They would only offer a paper cup good for 2 hours when we were leaving.

I wonder how many people will bring back old mugs if the deal remains 2 hours of soda in exchange for surrendering an old mug.

 

[disneynutz]

I wonder how many people will bring back old mugs if the deal remains 2 hours of soda in exchange for surrendering an old mug.

Why would Disney want old mugs?

Bill

 

[smitch425]

I wonder how many people will bring back old mugs if the deal remains 2 hours of soda in exchange for surrendering an old mug.

I assume that will stop about 2 weeks (or less) into the rollout. They have to give access to current guests who are in the middle of their trips and who (hopefully) purchased a mug at the start of their trip.

 

[Lewisc]

They would only offer a paper cup good for 2 hours when we were leaving.

A paper cup good for 2 hours in exchange for an old mug is more then generous. A paper cup good for 2 hours in exchange for a refillable mug purchased days earlier, in the same resort, during the guests current stay, is not.

Maybe that guest gets the 2 hour cup at the food court and later has to go somewhere else to exchange his mug?

Why would Disney want old mugs?

Bill

I assume that will stop about 2 weeks (or less) into the rollout. They have to give access to current guests who are in the middle of their trips and who (hopefully) purchased a mug at the start of their trip.

But why only give a 2 hour cup to guests with valid, current mugs? Only makes sense if it's a way to give Disney a chance to do research and determine if the guest is entitled to a replacement mug.

I'm wondering if the 2 hour cup is for goodwill. Sorry you're not allowed to use your old mug. I'll throw it out for you and give your free sods for just this meal.

 

[smitch425]

A paper cup good for 2 hours in exchange for an old mug is more then generous. A paper cup good for 2 hours in exchange for a refillable mug purchased days earlier, in the same resort, during the guests current stay, is not.

Maybe that guest gets the 2 hour cup at the food court and later has to go somewhere else to exchange his mug?






But why only give a 2 hour cup to guests with valid, current mugs? Only makes sense if it's a way to give Disney a chance to do research and determine if the guest is entitled to a replacement mug.

I'm wondering if the 2 hour cup is for goodwill. Sorry you're not allowed to use your old mug. I'll throw it out for you and give your free sods for just this meal.

I assumed that they were giving the paper cups to people who bought the old version of the mugs on their current trip which no longer worked when they turned on the RFID. For example, if you checked in on Friday and bought a non-RFID mug, but on Sunday they turn on the RFID, you can no longer use the mug that you just bought because the system changed. That is how I understood the PP's post, but maybe I'm wrong.