Disbuf
Mouseketeer
- Joined
- Jan 19, 2000
- Messages
- 205
I wanted to share with everyone some random thoughts and observations I had from our recent trip to the Fort. We spent 8 nights starting on March 19 in site 816. It is hard to believe that we are back in Indiana where it is rainy and 45 degrees out tonight but unfortunately we have to go back to work tomorrow to start funding our next excursion which will occur sooner than originally planned (I will explain later).
On the Fort:
1. I had faxed a request to the Fort 4 days prior to our arrival using the form letter on this site. I had requested site 816, 818 or 820. Assuming the odds were against me on a specific site, I also made a general request for the 800 loop preferably in the back as we like the quietness of that area and it is near the dog walk. We were not arriving until around 8pm which I was hoping would work in our favor but I also knew that might work against us as others would check-in prior. I have to be honest that I had mentally prepared myself for them to say "We have you in the 500 loop" or anywhere other than where we had really wanted to be. I can not tell you how shocked we were to hear the CM say we have you in site 816! WOW....dreams do come true!! So on that note, I wanted to say a big thank you to the people who assign sites for making a magical moment for us. We love that site!
On Kenny of Tee Time Golf Carts:
1. Kenny is as good as they come. I didn't receive the usual call the day before we arrived so I called him at 9am to set up the delivery. He says to me that he didn't see a time request and his wife told him that I said I was flexible. I tell him that I don't want him to make a special trip for us so he can just bring it when he is delivering another one or picking one up. I was just trying to help him out. He says to me, "Let me explain how this works. You are the customer and I provide the service so you just tell me when you would like your cart and I will be there." WoW!! If only more businesses operated like that. So I set up delivery for 11:00am. When he arrives, as usual, the cart is fantastic. Black Club Car with rain gear all clean, polished and charged. Then he says to me, "Oh no, my wife made a mistake on the price" I am thinking great, I owe you more money. NOPE!! He says, "You were to get a 10% discount as a repeat customer" So I say, "Kenny, I read online you won't except tips" He says, "No, I don't" I said, "Well it looks like this time you will...keep the 10% discount for yourself" His reply is "Are you sure, I am really sorry about this." I tell him it is worth every penny. He then says, "You don't know how much I appreciate all of you that rent from me here at the Fort. It pays my mortgage" What a great guy and I am more than glad to help him. For those of you don't know, Kenny use to work for an airline in Indianapolis before they went out of business a few years ago. He moved to Otown and started Tee Time. I highly recommend him.
A side note: I asked if Disney had given him any problems. He said no but he tries to keep it on the down low. He brought our cart in an enclosed trailer. No stickers on the vehicle or trailer to identify him. He also does not number the carts.
I have more thoughts/observations that I will post later.
On the Fort:
1. I had faxed a request to the Fort 4 days prior to our arrival using the form letter on this site. I had requested site 816, 818 or 820. Assuming the odds were against me on a specific site, I also made a general request for the 800 loop preferably in the back as we like the quietness of that area and it is near the dog walk. We were not arriving until around 8pm which I was hoping would work in our favor but I also knew that might work against us as others would check-in prior. I have to be honest that I had mentally prepared myself for them to say "We have you in the 500 loop" or anywhere other than where we had really wanted to be. I can not tell you how shocked we were to hear the CM say we have you in site 816! WOW....dreams do come true!! So on that note, I wanted to say a big thank you to the people who assign sites for making a magical moment for us. We love that site!
On Kenny of Tee Time Golf Carts:
1. Kenny is as good as they come. I didn't receive the usual call the day before we arrived so I called him at 9am to set up the delivery. He says to me that he didn't see a time request and his wife told him that I said I was flexible. I tell him that I don't want him to make a special trip for us so he can just bring it when he is delivering another one or picking one up. I was just trying to help him out. He says to me, "Let me explain how this works. You are the customer and I provide the service so you just tell me when you would like your cart and I will be there." WoW!! If only more businesses operated like that. So I set up delivery for 11:00am. When he arrives, as usual, the cart is fantastic. Black Club Car with rain gear all clean, polished and charged. Then he says to me, "Oh no, my wife made a mistake on the price" I am thinking great, I owe you more money. NOPE!! He says, "You were to get a 10% discount as a repeat customer" So I say, "Kenny, I read online you won't except tips" He says, "No, I don't" I said, "Well it looks like this time you will...keep the 10% discount for yourself" His reply is "Are you sure, I am really sorry about this." I tell him it is worth every penny. He then says, "You don't know how much I appreciate all of you that rent from me here at the Fort. It pays my mortgage" What a great guy and I am more than glad to help him. For those of you don't know, Kenny use to work for an airline in Indianapolis before they went out of business a few years ago. He moved to Otown and started Tee Time. I highly recommend him.
A side note: I asked if Disney had given him any problems. He said no but he tries to keep it on the down low. He brought our cart in an enclosed trailer. No stickers on the vehicle or trailer to identify him. He also does not number the carts.
I have more thoughts/observations that I will post later.
rice of Admission:
