Railway Virtua Queue - Does it expire?

[DLRExpert]

I know at WDW the VQ does not expire and I believe when Rise had VQ it did not expire.
Anyone have experience with this?

 

[AquaDame]

I was told it expires after a hour, but we did not test the limit of it as we were too excited.

 

[theluckyrabbit]

I know at WDW the VQ does not expire and I believe when Rise had VQ it did not expire.
Anyone have experience with this?

I just asked about this a few days ago. Plaids said that the DL VQ does "expire" (one hour to return after you are called back). However, the final decision is up to the CMs at the ride queue. They will decided whether or not to honor your VQ. The Plaids said this was the same MO when ROTR had a VQ.

 

[Beatitude]

I have missed my one-hour VQ boarding window a number of times on various rides at DLR - primarily due to late seatings for reserved meals or congested/long park-hopping lines - and VQ boarding passes have always remained valid for the remainder of the day once the boarding window has opened. It's always been automatic and not at the discretion of a CM (the passes always scan automatically and the only way that they would know you're late is if you actually told them so). There are far too many unpredictable/unpreventable reasons for guests to arrive late and I assume it's not something that the Parks want to enforce to otherwise ruin their experience.

 

[ComeToSocialize]

I was a bit late on Rise once, mostly because it went down and it was hard to predict when it would be back. I scanned in, and it was no problem at all.

 

[twodogs]

We were several hours late to our Webslingers VQ back when they had that. Because we were on a flight! And when we scanned in, the CM asked why we were 3 hours late? He seemed to indicate that he may or may not let us in. We were nice, and he let us through, but do NOT assume that you can use them anytime after the check in time. If the ride has been down, if the CM is in a bad mood, you never know. YMMV.

 

[DLgal]

Didn't the RotR boarding passes disappear after an hour? I remember the CMs telling us to screenshot them because of this since we were using a DAS in conjunction with the VQ.

 

[ComeToSocialize]

Didn't the RotR boarding passes disappear after an hour? I remember the CMs telling us to screenshot them because of this since we were using a DAS in conjunction with the VQ.

I can’t remember but yes, I do recall that the time I was late I had screenshotted the boarding passes to be sure and might have used those.

The rise situation was complicated because it broke down so much, including sometimes after your BG was called. Not sure if MMRR will work the same.

 

[goofy1954]

Similarly, if you get into the 7 a.m. queue, but based on the boarding group number you're going to be on Main Street or in DCA at that projected time and you don't want to make a long walk, can you cancel it? And if so, are you allowed to try again at 1 p.m. and hope for a more convenient time?

 

[DLgal]

I can’t remember but yes, I do recall that the time I was late I had screenshotted the boarding passes to be sure and might have used those.

The rise situation was complicated because it broke down so much, including sometimes after your BG was called. Not sure if MMRR will work the same.

MMRR is also breaking down quite a bit.

Our very first ride ever, on Saturday, we had to be walked off. We at least got a Multiple Experience pass to come back later, which we did, but it broke down 3 times on Saturday alone.

 

[DLgal]

Similarly, if you get into the 7 a.m. queue, but based on the boarding group number you're going to be on Main Street or in DCA at that projected time and you don't want to make a long walk, can you cancel it? And if so, are you allowed to try again at 1 p.m. and hope for a more convenient time?

No you can't cancel it and you also can't try again if you already got one.

 

[dina444444]

They aren’t enforcing the back end of the return time. I road yesterday in the late afternoon with a group that was called at 9am.

Edit: also the return code doesn’t disappear from the app until it’s scanned.

 

[dina444444]

No you can't cancel it and you also can't try again if you already got one.

You should be able to if you haven’t ridden yet and the back of the window has expired. I accidentally found this out at Epcot a couple of weeks ago with guardians.

 

[DLgal]

You should be able to if you haven’t ridden yet and the back of the window has expired. I accidentally found this out at Epcot a couple of weeks ago with guardians.

You can try again at 1pm?

 

[dina444444]

You can try again at 1pm?

3 weeks ago when I was at WDW I had an unused 7am BG and I didn’t arrive at epcot until 3pm and I managed to grab another group, only one ended up being usable. But they don’t enforce the back end of the bg window.

 

[Katiegrose]

I was lucky on Sunday and got a VQ at the 7am drop. I got boarding group 9. Half of my party was still asleep in an offsite hotel and I had to do laundry (prior day accidents). They called my group at 7:46 (I know they have early entry but that doesn't leave much time to get to the attraction). I decided to just go try once we got into the park. They had some downtime so they weren't being very enforcing of the time frame. The only time I had a little issue was when I advised them I had DAS and the Guest Relations CM scanning the ticket pulled it up. They asked when I go the boarding group and asked if I was there. I reminded them of the ride downtime and told them I was told to return once it was back up. They then let us go through. It was only the third day though, so I don't think the GR CM had very clear directions either way what to do and just let us go because it was easier. I am pretty certain if I had just gone through the regular line (rather than use the DAS) that it wouldn't have been an issue. I WAS however prepared to just buy ILL if we couldn't actually ride.

 

[DLRExpert]

Front Railway VQ CMs check and said yes it expires.
CMs that actually scan VQ said there is no expiration once called.

 

[ComeToSocialize]

Was at the park today, got BG 68 at 7am. We got called at 946. Unfortunately one member of our party had an unexpected work thing and couldn’t arrive until 1130. We got to MMRR at 1145, an hour after our time “expired.” We didn’t tell the cast members we were late, we just showed our passes and walked through first checkpoint, then scanned at the ride. No one said anything. Today at least they didn’t check or care.

 

[ClaraOswald]

Similarly, if you get into the 7 a.m. queue, but based on the boarding group number you're going to be on Main Street or in DCA at that projected time and you don't want to make a long walk, can you cancel it? And if so, are you allowed to try again at 1 p.m. and hope for a more convenient time?

Yes, as long as you didn't use the return from the 7am one. One day we ended up getting boarding group 30 and knew we wouldn't be over there at that time. So we cancelled it and then got a 1pm VQ that day instead.

As far as if they let you in after your hour window is up...not sure. We never tried it on the day we missed our window.

The only time we know it didn't matter was the day it broke down during our window. We were able to use it then.

 

[DLRExpert]

Yesterday got Group 1, ride never broke down. arrived a three hours late and was still accepted.