I stayed in the Radisson Orlando 3 times in the past year. I did like it up until my last stay. I was there over this past Labor Day Weekend and they had a "private party" by the pool on that Saturday. It started at 2pm and was suppose to end at 9pm... notice I said suppose to! The party ran until midnight or so. It was held by a Vodka company, can't remember which brand. If the resort guests wanted to use the pool during those hours, we had to pay $10 to the promoter, not the hotel
The party went on all day. There were no places for guests to park since most of the spots were taken up by party goers.. and no, they weren't staying at the hotel. By 10pm the Orange County Sheriff's Dept was called to haul off many under age drinkers.
Me & a friend of mine each had a room there that weekend. The day of the party we complained because we were told that we had to pay the fee to use the pool.. later that night there were many guests complaining that there was still no access to the pool. Hotel staff did nothing in trying to help. They listened but did nothing else. They explained that this promoter rents out their pool periodically and were told not to charge hotel guests but it seems they don't listen.. DUH that right there should tell management to not rent it out. I got the room thru Priceline and my friend paid full price for her room. Upon check out, once again we both complained about that Saturday night. My friend had 30% removed from her bill and her service fee of $5 per night waived. Since I had won mine thru Priceline, I was not given anything off the room but did have my service fee waived. We both contacted their main headquarters..I rec'd a follow up phone call where they left a message on my answering machine.. but they never called back. I let it drop since I felt they really didn't care too much.. I have just learned that if I am to stay at this place again.. I am calling ahead of time to see if they are having their Vodka party. If so, they will not be seeing me..
Oh, nearly forgot.. on this particular trip, both my room and my friends rooms were toweless upon entry. We had to call for house keeping to bring them up to us. Over the course of the 3 night stay, house keeping came ONE day to clean our room.. I am not one that cares about the bed made, but I do like to have the trash emptied...
On the plus side, the rooms are very clean, the staff "friendly" but I wonder about helpful. The beds are compfy, the mini fridge & microwave are big pluses...
