I worked at the
Disney Store over the holidays last year...it was ALOT of fun - How could it not? They encourage you to know your characters, ('specially Princesses!) and movies - so you can promote certain items and know when a frantic mother is in on Black Friday and looking for a specific character, you know exactly what/who they're looking for. I'd say 90% of the people (mostly women) are happy when they come in - You'll be amazed at the other 10%, but I guess that's most of retail.
We got 20% off store purchases, the ability to watch the new merchandise come in off the truck, and be there during the mark-down sales.
Make no mistake, you ARE a Disney Cast Member (Even if Disney no longer owns the stores!!) Therefore, the same perfection that you see at the parks flows over to the stores - I'm well into my 40's, and one day was 're-trained' on how to properly organize beanie babies in a bin. Merely straightening them several times a day (as you will with most of the merchandise) wasn't enough. I had to 'fully understand' cramming the most I could into a bin, even if a child were to remove one, 10 would come falling out onto the floor...it's all about moving merchandise...didn't matter how much time I spent picking these 'babies' up off the floor all day long.
While working the cash register, you're "timed" - Faster, faster...get people thru the line...no one should have to wait (even on the day after Thanksgiving!) Faster, faster, hurry up. Well, a girl that started with me sometimes forgot to remove the security tag from some of the high-end clothing, therefore making the customer have to return to the store to have it removed. You're probably thinking to yourself "But are there not security buzzers at the entry doors that would go off?" Well, ours hadn't worked in 3 years we were told, so it was our responsiblity to make sure to remove these tags...not the store's responsibility to get the security system fixed. The girl was let go after 3 customers returned to have their tags removed from their clothing.
Then, for minimum wage, we were encouraged to "follow" and "make regular eye contact" with people who's skin color was different than ours, if you know what I mean - this was The Disney Store's way of "Loss Prevention" - but even if the "person who's skin was different than ours" walked out with a $100 item, we were not allowed to confront or discourage their exit from the store.
I was able to get great water globes for 70% off and spent all my paycheck buying Disney Christmas gifts on sale and at a discount.
Would I work there again? Yea...but I'd learn how to straighten Beanie Babies more effectively.