by Dmitry, posted on 2009-11-15 22:18:03
Tomorrow we are going to Vegas for another two conventions (thats it for this year!). We will be there for a week. As usual, customer service emails will be slower than usual.
On a more important note, as you probably noticed the site was very slow lately or hard to get into. Whats happening is a traffic overload. We are getting a lot more people doing clicks, surveys and signups section then it can handle. For the past year, we been working on a new QuickRewards system that would avoid all these issues and be able to handle a few thousand members on the site at once. In addition to this, it would allow us to do new things like a search engine, interactive games, multi targeting surveys, bring on new click clients and so on and most importantly a user friendly navigation system (I know how many dont like the current one). We were not quite ready to fully release it, but because the site is not acting very nicely we are forced to release a section of the new site (we will release clicks, surveys and signups section) which will be on the new QR. Only warning is that it will require you to login TWICE (once for the old QR account and once for the new one to enter these 3 sections). In the next few days we hope to fully transfer the whole new QR site.
Please note that I would not be surprised if on Monday while we are traveling the site would be very bad if not accessible at least for the first half a day. Once we are in Vegas, we will work on fixing the issue and prepare the temporary move to the new QR. Once that is done, we will work on getting the full new QR live.
If possible, please post this on boards so that we don't get 1000 emails tomorrow why I can't access QR.