WDW4us2003
Mouseketeer
- Joined
- May 5, 2003
- Messages
- 116
We returned last night from a great week at the Beach Club. Here are a few thoughts:
Check-in: No lines at 1:00 on a Saturday, went very smoothly. Art was there to greet us. Room was not ready until 2:30.
Room: Fabulous news and bad news here. Ww were SO LUCKY to get room 4559, water view, fourth floor, between lobby and the quiet pool area, on the end of a wing overlooking Boardwalk, the lagoon, Swan and Dolphin, and the quiet pool. Also had a full balcony! Most certainly one of the finest views in all of the Beach club. I cannot tell you how much this added to our whole vacation experience. It was beautiful waking up to it with the sunrise, and magical at night with all of the lights and the top of the fireworks from Illuminations. We slept with the slider open (bugs were non-existent!).I had requested only non-smoking, upper floor, lake view on my reservation, and did not fax any requests. The CM told us at check in we would be very happy with it, and he was right. We had two queen beds, a day bed, a desk with a chair, and it was definitely recently redone. Everything seemed new in the room, and we could tell the outside was freshly painted also. Looking at the building from the lagoon, I could tell there really aren't that many great views with the scaffolding(which we could't see) , so we felt very fortunate.
OK the bad news: right when we walked in, we were hit with an overwhelming smell of SMOKE!!! YUCK!! It was very strong, and it smelled awful. My DH hates the smell of old cigarette smoke, and he immediately said "no way am I staying here all week". Naturally, I was crushed, as it really did reek but the room was awesome. To make a very long story short, we went back and forth with the front desk many times, but the only other rooms they had available did not have the great view or had smaller beds, etc. I also asked about suites, etc. but each person I talked to said they were all booked, even at the YC (I would have paid the extra). I do believe them because everyone I talked to said the same thing. They were not happy because they all said that was a designated non-smoking room, but apparently someone had smoked in it. HOwever, our room did not have the little "no smoking" sign over the door handle.....Hmmmm.... Anyway, they came in and changed all of the linens right down to the mattress pads, deep cleaned the rugs, and did the "OZONE " treatment two days in a row. It did help a good amount, but the smell lingered slightly for the rest of the trip.
I have to say the EVERY SINGLE CM we talked to about this problem was genuinely nice, friendly, and really tried to help us out.
I need to go, but will be back with MORE!
Check-in: No lines at 1:00 on a Saturday, went very smoothly. Art was there to greet us. Room was not ready until 2:30.
Room: Fabulous news and bad news here. Ww were SO LUCKY to get room 4559, water view, fourth floor, between lobby and the quiet pool area, on the end of a wing overlooking Boardwalk, the lagoon, Swan and Dolphin, and the quiet pool. Also had a full balcony! Most certainly one of the finest views in all of the Beach club. I cannot tell you how much this added to our whole vacation experience. It was beautiful waking up to it with the sunrise, and magical at night with all of the lights and the top of the fireworks from Illuminations. We slept with the slider open (bugs were non-existent!).I had requested only non-smoking, upper floor, lake view on my reservation, and did not fax any requests. The CM told us at check in we would be very happy with it, and he was right. We had two queen beds, a day bed, a desk with a chair, and it was definitely recently redone. Everything seemed new in the room, and we could tell the outside was freshly painted also. Looking at the building from the lagoon, I could tell there really aren't that many great views with the scaffolding(which we could't see) , so we felt very fortunate.
OK the bad news: right when we walked in, we were hit with an overwhelming smell of SMOKE!!! YUCK!! It was very strong, and it smelled awful. My DH hates the smell of old cigarette smoke, and he immediately said "no way am I staying here all week". Naturally, I was crushed, as it really did reek but the room was awesome. To make a very long story short, we went back and forth with the front desk many times, but the only other rooms they had available did not have the great view or had smaller beds, etc. I also asked about suites, etc. but each person I talked to said they were all booked, even at the YC (I would have paid the extra). I do believe them because everyone I talked to said the same thing. They were not happy because they all said that was a designated non-smoking room, but apparently someone had smoked in it. HOwever, our room did not have the little "no smoking" sign over the door handle.....Hmmmm.... Anyway, they came in and changed all of the linens right down to the mattress pads, deep cleaned the rugs, and did the "OZONE " treatment two days in a row. It did help a good amount, but the smell lingered slightly for the rest of the trip.
I have to say the EVERY SINGLE CM we talked to about this problem was genuinely nice, friendly, and really tried to help us out.
I need to go, but will be back with MORE!
