Questions about stuff getting to your room

[Rikariko12]

1. Has anyone shipped anything to Disney before? I want to ship a mattress topper b/c I have joint issues. When should I ship it and who is the most reliable with shipping?

2. I want to check my room for bed bugs before our luggage arrives. Can we request them to hold our luggage until I do then then go to the lobby to get the bag? We are flying down, and the room won't be ready when we get there. I don't want them to bring it to the room before I have a chance to check it. My husband thinks that they won't hold it or will forget.

Edit: I'm staying the the Poly and our plane lands at 11am in orlando

 

[Lupeix]

I have shipped things Disney before, usually through amazon. If you have prime you can ship 2 days before.
Never had a problem. Last time I shipped a lot of things, mostly because I was meeting with friends and family from overseas and they just wanted to shop online for stuff. Including a mattress topper BTW

Regarding the bed bugs, I cannot help, but I doubt there will be beg bugs at a Disney resort

 

[Rikariko12]

We don't have prime. What if I just buy a mattress topper at Walmart and ship it through UPS or FedEX? I don't want to buy a fancy mattress topper b/c we are just going to leave it there. We aren't taking it back on the plane.

 

[Hopefully]

Where are you staying? If at a convention resort packages shipped via UPS or FedEx are delivered to the Convention Center receiving dock. You will have to pick the package up during the centers hours of operation. If not, it will be delivered to the Front Desk and held for you. You need to put your name, address, reservation date and checkin date on the package.

If you are using DME to deliver your luggage, it will be put in your room when it arrives. I don't believe it can be held for you. Alternatively, you can pick your luggage up yourself at baggage claim and take it to the DME bus. When you arrive at the Resort you can leave it with Bell Services until you want it

 

[KrazeeK120]

If you take DME, your luggage won't arrive at your resort until a couple of hours after you do. Unless you're not planning on going to your room immediately upon arrival, you shouldn't have a problem.

 

[mdelano4]

I ship things all the time, through UPS store. I check with them so I send it to arrive the day before or the same day I get there, depending on whether I am arriving morning or evening.

As for the luggage, talk to bell services when you get there. They are usually very accommodating. Duking the guy a few bucks won't hurt either.

 

[terri33inne]

I have shipped through Amazon prime a couple times... Once at BC, and I did have to pay the package fee, but they did bring it to my door. The other time was POR, and I picked it up when I checked in, bell services gave it & us a ride to our room in a golf cart. No fee that time, but I did give him a big tip as we were on the 2nd floor, and it was quite heavy.

As for the luggage delivery. We have had early arrivals from the airport, and our room has been ready before. Your luggage will arrive at your room about 3 hours after you land. When are you going? If you do online check-in you can tell them what time you're arriving, and request an early check-in. It's not a guarantee, but typically when I have done this we have gotten in a lot earlier than 3pm, not always right away but usually within an hour of getting to the resort.

This thread has lots of information on shipping to your resort, including how to address the label. https://www.disboards.com/threads/shipping-to-and-from-disney-resorts-faq-new.3435904/

 

[Best Aunt]

There's a sticky in this (Disney Resorts) forum on shipping to your resort, although I haven't read through it. People have stuff shipped to their Disney resorts all the time.

You didn't say where you are staying. As mentioned above, if you ship UPS or FedEx to a resort which has a convention center, it will go to the convention center and the non-Disney company which runs the convention center will charge you a processing fee. If you ship USPS it will go first to a central processing location and then be delivered to your resort; you need to plan for the time lag. People have talked about a processing fee being charged for shipping even to resorts which do not have a convention center attached; I do not have details.

You also didn't say how you are getting to the hotel. If taking MDE, people above have addressed the procedure. If renting a car, taking a cab or having a towncar pick you up - if staying at a deluxe resort, there will be someone out front who will take your luggage out of the vehicle and turn it over to Bell Services. When you get to your room, and are satisfied with it, you call Bell Services and they will bring your luggage to your room. I can't remember if the procedure is the same when you arrive at a moderate or value. (I'm DVC.)

 

[JD3ofthem]

If you are taking magical express I would get my bags at the airport and bring them with me on the bus and check them at Bell Services until your room is ready.

 

[MCoryB]

Your easiest solution is to bring the bags into the room when you arrive and put them in the bathtub for the few minutes it takes you to check for bedbugs.

 

[elaine amj]

If you are taking magical express I would get my bags at the airport and bring them with me on the bus and check them at Bell Services until your room is ready.

This would be the easiest as there is always the possibility they will not be told/forget and put the bags in your room while you are out as standard procedure.

Do you use hardsided luggage? Pretty much all our luggage is hardsided so this alleviates the worries about bedbugs when bags are on the ground.

 

[nkereina]

Doesn't matter what time you arrive, if your room is ready they will let you in it. We've gotten into our room as early as 9am before when arriving. So it could very well be ready when you arrive. But either way, I agree with PP that the only way to ensure you get into the room before your luggage does is to not use the yellow DME tags and retrieve your own bags at baggage claim. You can then bring them to DME which will be stowed under the bus, and bell services can hold the bags for you while you inspect the room, or until your room is ready if its not yet.

 

[Figmentmommy]

If you ship USPS it will go first to a central processing location and then be delivered to your resort; you need to plan for the time lag.

This! I sent a package USPS priority mail and although it arrived on property the afternoon we did (before us -we arrived at the resort 10:00pm) it was held up for 2 days. We weren't able to retrieve the package until mid day of our 2nd full day. OP- definitely try to send your package to be delivered a couple of days before your arrival so that it's availabke when you get there. I missed that piece of information about it first going to central shipping and was none too thrilled that I had paid extra to have it sent guaranteed priority mail only to wind up waiting 2 more days.
Also - we were staying at POR and there was no additional charge - believe that is only at resorts with convention centers.

 

[Dashzap]

Regarding the bed bugs, I cannot help, but I doubt there will be beg bugs at a Disney resort

There have been reports of bed bugs at Disney resorts, just like everywhere.

 

[WEDWDW]

Also,not sure if it is Resort-wide yet,but Disney is now charging a $5.00 fee for any package shipped through the Front Desks.

 

[eastendlights]

Also,not sure if it is Resort-wide yet,but Disney is now charging a $5.00 fee for any package shipped through the Front Desks.

Yes, we just got back from an AKL CL stay and were charged twice for very small boxes from Amazon-one was a battery operated toothbrush and the other a tweezer. I thought that maybe they would not charge as they deliver resort purchases to your room when you are staying CL but they did.

 

[Rikariko12]

Sorry, I changed my original post. I'm staying at the Poly and we are coming from the Airport. Our plane lands at 11am.
So, I guess the best thing to do is grab our bags at the airport and check them at the desk? We will probably be getting to the resort around 1230ish so I don't think our room will be ready.

 

[Lupeix]

There have been reports of bed bugs at Disney resorts, just like everywhere.

Yuck! I better not tell DH or he will never set foot on WDW again

 

[atkinstogram]

Yuck! I better not tell DH or he will never set foot on WDW again

And presumably will never set foot in any other hotel in the world ever either! Bed bugs can be found in any hotel, anywhere. Disney do a better job than most at preventing and treating..