Questions about returns and sale items

[schoen]

So... just spent a bunch of money at talbots online. I ordered the sweaters over the internet on Friday, and today they were reduced another 30%. If I had bought them in the store I would have no hesitation to take the receipt in and get credited the discount, but does this work if you order online too? one of the items was an internet only sweater. Will I be able to be refunded if I go to my local store, even though i didn't buy it there? Thanks!

 

[plummer925]

So... just spent a bunch of money at talbots online. I ordered the sweaters over the internet on Friday, and today they were reduced another 30%. If I had bought them in the store I would have no hesitation to take the receipt in and get credited the discount, but does this work if you order online too? one of the items was an internet only sweater. Will I be able to be refunded if I go to my local store, even though i didn't buy it there? Thanks!

Check their FAQ's on their website to see what that says. If you don't get a satisfactory answer, how about re-ordering the sweaters today and returning the entire first order?

 

[momandkidslovedisney]

That happened to me when I ordered from Macy's online. I called the customer service line and they credited my visa...twice actually! The price went down two times in 7 days, so they gave me both discounts!!

You should call! Good luck.

 

[Mrs. Charming]

The same thing happened to me a few times, but not with Talbots specifically. In those instances, I was credited the difference, no problem!

GL!

 

[JFrey4240]

Talbots is very good about returns. Call and ask to be credited the difference.