Questions about internet connections

[Mahnahmahnah]

Is anyone internet/tech savy?

I have been having a lot of issues with my internet. For months now. I only have 2 choices of who my ISP is. The first was even worse, so they are not an option anymore.

First they gave us a new modem. And they have had me refresh the ISP many times, pinging, gave me new ISP, etc. Yesterday they changed my ISP address to a 'static' one Then we also bought a new router, thinking that was it. I have another computer running off that router plus a PS3 and a Tivo wireless.
My internet went out again last night. It came back on this AM but the router detected no internet again for a brief period.

Could those wireless devices as in the PS3 or Tivo be causing an issue at all? And I don't understand about the IP address, they never gave me a static address before?

TIA

 

[Jestocost]

While there are many smart, tech-savvy people on the DIS and someone here may be able to help, I would suggest that you go over to Broadband Reports and post your question on the appropriate board there. It's a site like the DIS, with forums, news, information and test tools, but focused on just the kinds of issues you are having.

Good luck!

 

[jsmith]

okay this is going to sound VERY basic-but have the checked the cabling from the access point or box into your house? The reason im asking-i moved last spring-when the tech came to hook the stuff up he spent like two hours monkeying around with my modem-which i knew was good-and the connections in the box coming to my appartment because he couldnt get a good metered signal-let along connect to the internet-about two hours into this i stepped out on my balcony-and discovered the problem. the previous tenants had done a "self splice" to allow a cable to run down to a bed room where there is no out let. It was a badly done job and there was about three inches of unsheilded-and wet at the time-wire. He replaced the splice and it took care of the issues.
There are also a number of issues that can be occuring in the service providers infrastructure that are wayyy to technical for me to explain-but usually its a simple thing-like bad wire-that gets overlooked.