Question re: point usage on booking reservation

[deedubb]

I have 4 contracts, all with banked points. When booking online, is there any way to select a contract but only use the banked points. Eg. If 2 contracts each have 100 banked points and 100 current points and you were booking something requiring 200 points, is there any way to use 100 from each instead of all 200 from one, or can you only do this by calling MS? I don't see a way to do it online but perhaps I am missing something.

 

[JETSDAD]

Just make sure that you select both contracts. The system will pull the banked from both contracts first even though it doesn't look that way at the time that you select the contracts.

 

[DVCSunDevil]

Just make sure that you select both contracts. The system will pull the banked from both contracts first even though it doesn't look that way at the time that you select the contracts.

I would just caution to double check and make sure it was pulled correctly. We only have one contract and have banked points. In June we booked a Feb stay. Two weeks ago I was checking my account and something didn’t look right, because the amount of points I should be able to bank into 2022 was lower than it should be. When I dug into it I figured out that current 2021 points were used to book the reservation instead of the banked points from 2020. A simple call to guest services cleared it up. The cast member I spoke to was FANTASTIC and corrected the issue quickly. Points aren’t always pulled correctly, so just confirm and then call guest services if there is an issue.