Question About Southwest

[mountdew1]

So why would they cancel an 8 PM flight on the morning of the flight then? I can't come up with any other explanation. As for people who were more than 3 hours away, there were other afternoon flights, just not non-stop ones, and they would have gotten us home just as late as the original flight. No matter what other flight we took, I could not use the last park day on my 4 day ticket.

Perhaps the 8 AM flight had mechanical issues. Keep in mind that an 8PM flight is potentially the 3rd or 4th (or more) for that plane in a given day. So if a early AM flight had issues, that would ripple down the chain. So that plane was supposed to go from A to B to C to D (where you would have boarded). But if it went down in A, they now had to find a new plane for B, and for C, and possibly for D. If they had nothing spare in the region, they may have had no choice but to look at available flights and figure out what cancellation had the least impact down the road.

 

[supersnoop]

I'm surprised an agent would say it was cancelled because it wasn't full. They have to pay out a lot of compensation for doing that, if they even can. As a "common carrier," they really aren't allowed to cancel for that reason. It really has to be weather, mechanical, or crew issues. Perhaps they didn't have enough crew with the legally required rest to staff the flight, and it just sounded like they were talking about passengers instead of crew.

 

[lost*in*cyberspace]

We, in fact, had a Southwest Flight canceled at the last minute because the flight did not have enough people on it. We were told that by Southwest. Fortunately we were on our way to the airport anyways because we were going to stop for dinner so we skipped dinner and were able to get on the earlier flight.

......

You either misunderstood or weren't told the truth. The flight wasn't cancelled because it wasn't full. The plane was needed at your destination for the next flight it was scheduled to run.