vtwep
DIS Veteran
- Joined
- Sep 20, 2007
- Messages
- 903
Hi,
I got an email that had a "code" in it, but it was a 3-digit code. When I called the reservation number, the recording prompted me to enter my 15-digit pin code that I received via email or regular mail.
I have never heard that prompt when I called previously (called a few times over the past couple of weeks). So I assumed one was mailed to me but maybe I just don't have it yet.
The CM told me that nobody has a pin code right now and if I were to get one, I would get it via email or regular mail and it would be 15 digits.
Am I wrong to assume I have one since I was prompted to enter one? And if I do have one, would a CM be able to look it up if I didn't have it in front of me?
I got an email that had a "code" in it, but it was a 3-digit code. When I called the reservation number, the recording prompted me to enter my 15-digit pin code that I received via email or regular mail.
I have never heard that prompt when I called previously (called a few times over the past couple of weeks). So I assumed one was mailed to me but maybe I just don't have it yet.
The CM told me that nobody has a pin code right now and if I were to get one, I would get it via email or regular mail and it would be 15 digits.
Am I wrong to assume I have one since I was prompted to enter one? And if I do have one, would a CM be able to look it up if I didn't have it in front of me?