Question about hours

[sweetpea29488]

When I look up the hours for our trip the first of June on my computer it's different than the hours showing on my phone. (MDE) Which is right? It shows on the desk top that Animal Kingdom is opening at 8:00 (regular not EMH) and on my phone (MDE) it show opening on normal morning at 9:00.

 

[erionm]

I'm seeing 8 am using the MDE app on my iPhone. The TA Calendar also shows 8 am.

https://media.disneywebcontent.com/StaticFiles/ParkHours/WDW_TAC_2017Jun.pdf

 

[sweetpea29488]

I wonder why my phone (android) is still showing 9:00? Wierd

 

[CAS239]

Both the MDE app and Disney website when I just looked for June 1st both show 8am opening

 

[sweetpea29488]

I have an android, could that be the problem?

 

[DVC_Dad_Canada]

Possibly one is switching to your local timezone perhaps?

 

[CAS239]

Well having an android in general would be the issue. Just kidding lol.

Is your app fully updated? Idk if they release updates for android as often as iOS. But really the updates shouldn't matter as it's just accessing the info in the app

 

[sweetpea29488]

Everything else is right. Just the hours. I always thought the wait times seemed to low also. Not sure about being updated. Doesn't update automatically?

 

[sweetpea29488]

I just checked and it shows it's updated. Guess I'll just check the T.V. each evening and morning for hours while we are there. As long as I can work with my fastpasses on my phone I guess we'll be o.k.

 

[reverie1729]

I just checked and my MDE shows 9am opening on June 1st. I also have an android.

 

[sweetpea29488]

I just checked and my MDE shows 9am opening on June 1st. I also have an android.

Must be the problem.

 

[ItsLayne]

It's not android. My app is showing 8am for June 1st.

Under the "help" part at the very bottom, it says I'm on version 4.5, build 20170317.1

 

[sweetpea29488]

It's not android. My app is showing 8am for June 1st.

Under the "help" part at the very bottom, it says I'm on version 4.5, build 20170317.1

Mine saids that too, not sure what the problem is then.

 

[Tink_83]

Try to force an update (i.e. check for an update) and or turn your phone off and reboot it to try to fully reload the app. If you are still having issues then I'd report the issue to Disney (you could leave a 1 star review, etc.) so they are aware of it... It could be that for some android devices it is working fine but yours it's not; and this could be for a variety of reasons. They need to be alerted to the bug to fix it though.

 

[CAS239]

If there's no update available try deleting the app then redownloading

If for whatever reason the app still shows the incorrect time then I'd recommend just using your phone browser to access the Disney site

 

[sweetpea29488]

Guess I'll have to use the phone browser for hours. I've deleted the app and redownloaded and it still shows the hours wrong for AK. It's crazy because that's the only thing showing wrong.

 

[ItsLayne]

I think the app is just plain buggy sometimes. I was freaking out a few weeks ago because one of our dining reservations said "party of six" in the plans... but then I clicked it and it in the actual details for the reservation it said 7.