Question about a credit we have w/SW

mickeyluv

DIS Veteran
Joined
Feb 10, 2005
Messages
2,804
Last June I booked 3 tickets to MCO for our trip in October of 2009. We flew down to Orlando but could not fly back home b/c our DD contracted H1N1 so we had to cancel our return flight and drive our rental home. We have a $346.00 credit that is going to expire tomorrow, 6/23 unless I book another flight by tomorrow and fly by tomorrow. I just called SW and the gentleman told me that I would need to call back on 6/24 and have this credit extended and it would be $50.

I thought it was $50 per ticket? If that's the case then they will take $150.00, right? I read another post on here where someone said that a very nice SW rep "suggested" that they book a solo flight before the credit end date and then cancel that one and the year would start over again. Is this true? Has anyone ever done this?

I'm so confused! I really don't want to lose $346.00 worth of credits that's for sure. If anyone can help me please do!! TIA! :)
 
If you had 1 confirmation number, I *think* that there's just one extension fee of $50.
 
I was thinking the fee for extending the credit is $50 per confirmation number. If all 3 tickets were booked under 1 confirmation number, then you would only pay $50 total. But I could be wrong.

I do know that booking another flight then cancelling will not extend the expiration date of the credit. That is not true.
 
Thanks for the replies!! I think that is true also...1 confirmation number is $50! That's great then because all 3 tickets are under 1 confirmation number :cool1:
 












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