Quality Suites Universal

[MrsB63]

We just got back yesterday from a 5 night trip to Orlando. We stayed at Quality Suites Universal and that was a big mistake. The suites were tiny and the stairwells leading to the rooms were dirty and smelly. It rained the last night we were there and the stairwell flooded at the exit probably about 4-5 inches of water. I booked my vacation through my local travel agent and it was through US Airways. I would not recomend booking most of your vacation through a travel agent I learned the hard way. I paid about $100 a night for a lousy dirty hotel. The only up side was the free breakfast buffet which was ok but not enough to make up for the rest. So now I have to get a letter written to my travel agent and hope that us airways will compensate me for the bad hote. If anyone has any experience with this sort of thing please let me know how it turned out for you.

Paula

 

[disneysteve]

Paula - Sorry to hear about your experience. We stayed at the Quality Suites MainGate on 192 next to Old Town in March and were very pleased with it. The suite was a nice size and decently maintained. Breakfast was good, though very poorly organized. I'd stay there again, though next month we're staying next door at the Days Suites for a much better rate.

Hope you get some compensation for your troubles. You certainly could have done better for $100/nite in the Disney area. In addition to writing to the travel agent, I would also contact US Air and the hotel company. Any one of them might be able to offer some type of compensation - future discount, vouchers, etc. Good luck.

Steve