From what I have been able to find, it appears that it is not possible to place an order at most quick service locations at all without using mobile order. Can anyone confirm this? Is there a cast member available for those who wish to order in person? My son and I have food allergies and it can get complicated and it is very important that we confirm that a menu item is safe for us. We have been to WDW many times and have always appreciated being able to check with a cast member and consult an allergy book when in doubt about menu items.