Put booking on hold then ring to use certificate

eeyorefanuk

DIS Veteran
Joined
Feb 6, 2009
Messages
4,082
Are you able to put cruise on hold then ring with details to get them take discount off as have certificate?
Thank you 😊
 
Are you able to put cruise on hold then ring with details to get them take discount off as have certificate?
Thank you 😊
It has been reported that they can do that since the hold is not really a booking until payment is made. I do not have personal experience but some here have said in the past that they had been successful in doing so.
 
Are you able to put cruise on hold then ring with details to get them take discount off as have certificate?
Thank you 😊

No, placeholders can only be applied to new bookings over the phone, a hold is considered an existing reservation, so by doing a hold, you are merely taking cabins out of the inventory at the fare at the time you make the hold, possibly eliminating availability in the cabin category and/or that lower fare.
 

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