Problems with WDW website?

[Hobbes]

I'm sure this is probably the wrong forum but not sure where this should be posted. Is anyone else having difficulty logging into their account on the official site-Its thrown me out saying it doesn't recognize my email address! How can I sort this out without an expensive phone call to the States-I'm in the UK!

 

[AngiTN]

10 pages worth of problems here
http://www.disboards.com/threads/anyone-having-trouble-getting-into-my-disney-experience.3462536/

 

[kashzan]

If you need to call, here is the UK tech support # 0800 16 90 749 (UK)

 

[Hobbes]

If you need to call, here is the UK tech support # 0800 16 90 749 (UK)

OK all the problems are worrying me but thanks for providing a UK number-I don't really want to be on for ages on a transatlantic call!

 

[Hobbes]

OK-thanks so much for the UK number because my first call took 18 minutes and the second took 8 so thanks goodness it was UK and not international rates. The first girl, although very pleasant made me set up a new password which then meant I couldn't access my existing booking-it kept saying "This reservation is owned by Julie-contact her" Well I am Julie and unless I'm having an out-of-body experience I don't need to contact me!!! Luckily the next call got me a lovely guy who reset my old password and made everything work beautifully again. Very nervous now though as its 60-day day in just over 2 weeks and I do NOT want this to happen then or the air will be blue...
Medals of valour all round and may all your problems have black mouse ears....

 

[IceSkatingPrincess]

I'm having issues. It's probably just a glitch thing temporarily. That website has always been really touchy!

 

[Hobbes]

They told me that they are doing some sort of security upgrade and it has messed up a lot of accounts (OK maybe I paraphrased him a little!!)

 

[Mambo Junkie]

It took me around 20 minutes last night to make 2 dining reservations because I kept getting the "Someone ate the page" message. I'd back out and keep trying or just shut down and start all over. One time I got the error message and when I went back in to try again it said I already had a reservation at that time. Then the restaurant showed up in my Reservations and tickets twice and it said I had a time overlap, though 1 finally went away.