Problems with fast pass in My Disney Experience

[mandi1505]

Hi.
We have link two reservation in My Disney Experience. All the information appears correctly (hotel, tickets, names.....for 7 people)
We will be at Orlando 8/25 so the window for fast pass will open 6/25. But at this moment when I go to the link Fast Pass only appears my name. What should I do to have all passengers for Fast pass? Maybe the information will appear on 6/25?.

Thank you

 

[mesaboy2]

Did you book a package?

This post explains how booking windows work, including what you are apparently seeing: http://www.disboards.com/threads/th...-questions-superthread.3491680/#post-55337491

 

[mandi1505]

Thank you very much.
According with your information:

"For onsite guests with a room/ticket package, the 60-day pre booking window will not appear until the 60-day mark. Before this point, it is normal for various members and/or their tickets to not appear on the MDX account. The entire traveling party and their tickets will appear at the 60-day mark in almost all cases. It is generally not possible to practice booking FPs beforehand in this situation"

all information will apear 60 days prior our trip.
It's our first time using My Disney Experience and we want to make every step correctly.

Thank you again

 

[mesaboy2]

Thank you very much.
According with your information:

"For onsite guests with a room/ticket package, the 60-day pre booking window will not appear until the 60-day mark. Before this point, it is normal for various members and/or their tickets to not appear on the MDX account. The entire traveling party and their tickets will appear at the 60-day mark in almost all cases. It is generally not possible to practice booking FPs beforehand in this situation"

all information will apear 60 days prior our trip.
It's our first time using My Disney Experience and we want to make every step correctly.

Thank you again

That's how it's worked for countless others with packages. Confusing I know.

 

[siskaren]

Hi.
We have link two reservation in My Disney Experience. All the information appears correctly (hotel, tickets, names.....for 7 people)
We will be at Orlando 8/25 so the window for fast pass will open 6/25. But at this moment when I go to the link Fast Pass only appears my name. What should I do to have all passengers for Fast pass? Maybe the information will appear on 6/25?.

Thank you

Actually, it will open 6/26. (There's 31 days in July.)

 

[mandi1505]

Ok, thanks.