Problem with Target

Autism Mom

Earning My Ears
Joined
Jul 12, 2015
Messages
43
I was wondering if anyone has had any trouble with receiving Disney gift cards purchased through Target.com? I have bought several purchases lately, had no problems. Last week I ordered $500 in cards and they were supposed to be here no later than the 19th. I called UPS and my local post office, they can't find them. I spoke with a manager at Target yesterday, she said give it another day. I called back today, on the phone for more than 90 minutes! And then the woman was so rude to me and told me I would have to call back next week. I am so upset by this, I can't believe the situation is being handled like this.

If anyone has any advice, I would appreciate it!
 
When I ordered I received an email when the GC shipped. They have been known to cancel GC orders but if you've been notified it shipped you're safe. You should be able to go into your Target account online and track down your tracking info. The cards I ordered have taken up to 2 weeks to arrive sometimes. If they gave you a bum tracking number I'm sorry I can't help there. (But whenever I get someone rude on the phone in a big operation like Target I hang up & try again.) Best of luck!
 
Yes, I just posted about this last week. My gift card never showed up. Tracking numbers did me no good as they showed that the card was sent UPS and UPS recorded that they had dropped them off at the USPS for final delivery. USPS had no record of the card being dropped off and after (another) almost 2 weeks of waiting for the post office to deliver it and the PO showing they didn't have it, Target issued me a refund. The tracking number just showed the card supposedly dropped off at the PO but the PO tracking did not agree.

I got good advice from another board member: on the checkout page when purchasing a gift card, be sure to check off the thing that says "require signature." That way UPS doesn't drop it off at the Post Office, they bring it directly to your house, I believe.

In another strange turn of events, I had a second Target card go missing this week. This was one I purchased through MyPoints. I actually purchased 4 cards and I received a package (envelope) that had an invoice for 4 cards but only contained 3. I'm still working with them on it--the person in charge of such things is away this week :crazy2:

I have decided that the savings from ordering Target cards online is not worth the hassle. I'll just buy them in the store.
 
Seems like this is at least the third post about missing gift cards purchased online at Target.
There is no way I'd buy a GC online and have it come to me in the mail after seeing these posts.
 

Seems like this is at least the third post about missing gift cards purchased online at Target.
There is no way I'd buy a GC online and have it come to me in the mail after seeing these posts.

Use the requires signature method and you don't have an issue.
 







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