Problem with Beaute Speciale

[tinks_1989]

So I have been emailing them to arrange a trial with them after seeing such good work here on the boards

I have asked for the 20th September she emailed me back saying she has the 10th and I am booked for then

I checked all my sent emails I haven't wrote the 10th on any of emails by accident

I asked her not to process my card until we had confirmed this she replied to me email saying she had charged me and sent me a receipt but no mention of the actual date

Now she isnt emailing back to me I am really worried about it

what shall I do shall I just wait or try and ring

 

[Chilly]

Don't worry too much i'm sure it'll get sorted out. If they can't to the 20th i'm sure they'll refund your card as its there error.

 

[gemmybear83]

Yes, I am sure its just an error. I found their communication excellent, just drop them another email. They have a team of people so I'm sure they will have availability for you

 

[aduck126]

I would just call them and sort it out that way. Every time i have emailed them they have been prompt and efficient. It's probably just a little confusion, I'm sure it will get worked out.

 

[Donald'sGirl]

I agree with the other girls, I am sure its just mixup on their part. If you don't feel emailing again and want to get it straightened out I would give her a ring. She is really nice and easy to talk with.

 

[tinks_1989]

Hello every one

thanks for the quick replies

I emailed again and she said yes it was her fault and that she meant the 20th so it is all booked now I am so excited

 

[Donald'sGirl]

Oh that's great! I am glad it all worked out. They are really good about that.

 

[Chilly]

glad its sorted.