Post all SW questions concerns, etc. here...

[barb969]

Check your flights. I just saved 4000 points.

 

[mikehn]

It must have not been updated yet.

You can tell they added a new screen that shows all the baggage fees for each passenger. After I added my checked bag, the screen reflected $0.00 for my baggage fees.

 

[scrappinginontario]

Check your flights. I just saved 4000 points.

My flights went down too but not enough to justify paying for baggage so not changing. It's hard to break old habits and I keep looking even though I can't see me changing if it means paying for baggage.

 

[barb969]

You can tell they added a new screen that shows all the baggage fees for each passenger. After I added my checked bag, the screen reflected $0.00 for my baggage fees.

How do I find this screen?

 

[EACarlson]

It must have not been updated yet.

What must not have been updated?

Any flight credits prior to May 28 are non expiring correct. Also, can flight credits be used to book a rental car through Southwest?

Yes, No.

How do I find this screen?

It's in the check in process at the kiosk at the airport. When you select that you are going to check bags, it asks how many, then you have to hit update, the system does the calculation and gives you a total. It's not a new screen though, it's been there for at least the last 5 years. Unless this change is within the last 10 days since I flew on SW.

 

[hardcorestitch]

What must not have been updated?

Yes, No.

It's in the check in process at the kiosk at the airport. When you select that you are going to check bags, it asks how many, then you have to hit update, the system does the calculation and gives you a total. It's not a new screen though, it's been there for at least the last 5 years. Unless this change is within the last 10 days since I flew on SW.

The bag charge.

 

[EACarlson]

The bag charge.

PP is a SW CC holder, they wouldn't be expected to have a bag charge.

 

[clh2]

My husband and I had round trip flights from Milwaukee to Denver. These were our first since the new charges for checked baggage were in affect.

The MKE to DEN flight (full but not sold out), the onboard crew seemed ticked off that people were not loading into the plane fast enough, and announced several times that if we didn’t hurry up, we would have a late departure. I fully attribute this to less checked/more carryon luggage.

Leaving Denver was a whole different scenario.for every departing flight, we heard that you could gate check your carryon at no charge, and pick it up at the luggage carousel at the destination. And, they were adamant that each person was allowed 2 items, Ie a suitcase and 1 (and only 1) personal item. They emphasized that the 1 personal sized item, specifically called out purses, murses, blankets, pillows etc needed to be consolidated into 1 personal carryon, or you could not board the plane.

Now…while I saw several people get scanned in and enter the jet bridge with 2 personal items (Ie a piece of luggage and 2 personal items), they did not appear to stop anyone.

I also saw what appeared to be carryon bags that appeared to be larger than policy (no, I did not have a tape measure) that were allowed on board as well.

 

[Hurricane Hanna]

My husband and I had round trip flights from Milwaukee to Denver. These were our first since the new charges for checked baggage were in affect.

The MKE to DEN flight (full but not sold out), the onboard crew seemed ticked off that people were not loading into the plane fast enough, and announced several times that if we didn’t hurry up, we would have a late departure. I fully attribute this to less checked/more carryon luggage.

Leaving Denver was a whole different scenario.for every departing flight, we heard that you could gate check your carryon at no charge, and pick it up at the luggage carousel at the destination. And, they were adamant that each person was allowed 2 items, Ie a suitcase and 1 (and only 1) personal item. They emphasized that the 1 personal sized item, specifically called out purses, murses, blankets, pillows etc needed to be consolidated into 1 personal carryon, or you could not board the plane.

Now…while I saw several people get scanned in and enter the jet bridge with 2 personal items (Ie a piece of luggage and 2 personal items), they did not appear to stop anyone.

I also saw what appeared to be carryon bags that appeared to be larger than policy (no, I did not have a tape measure) that were allowed on board as well.

Thanks for reporting.

It's going to be interesting for a while as passengers do whatever they can to avoid paying the bag fees and employees at the gate try to manage how much stuff is getting crammed into the cabin.

How was your flight "full but not sold out"?

 

[clh2]

Thanks for reporting.

It's going to be interesting for a while while passengers do whatever they can to avoid paying the bag fees, and employees at the gate try to manage how much stuff is getting crammed into the cabin.

How was your flight "full but not sold out"?

There where about 10 empty seats at the most.

 

[mmouse50]

I (just myself) and 3 kids (3,5,9) traveling - which would be the best way to get seats? The kids in a row and me the aisle seat across from them? The 9 is pretty mature and motherly towards the other 2 or should I book the middle and aisle on both sides of the same row with me in the aisle seat across from the other 2?

 

[EACarlson]

I (just myself) and 3 kids (3,5,9) traveling - which would be the best way to get seats? The kids in a row and me the aisle seat across from them? The 9 is pretty mature and motherly towards the other 2 or should I book the middle and aisle on both sides of the same row with me in the aisle seat across from the other 2?

Well, you can't book any seats. Assuming you have the choice when you get on, and I would highly recommend buying EBCI for the entire party, I would go with you and two kids in one row and the other across the aisle. But you may have to be flexible depending on where that EBCI gets you.

 

[TheOneWithTheTriplets]

I (just myself) and 3 kids (3,5,9) traveling - which would be the best way to get seats? The kids in a row and me the aisle seat across from them? The 9 is pretty mature and motherly towards the other 2 or should I book the middle and aisle on both sides of the same row with me in the aisle seat across from the other 2?

Well, you can't book any seats. Assuming you have the choice when you get on, and I would highly recommend buying EBCI for the entire party, I would go with you and two kids in one row and the other across the aisle. But you may have to be flexible depending on where that EBCI gets you.

Assuming you're booking for flights currently open, you can't pick seats at this time, like @EACarlson says.

That said, you will get family boarding so you don't need EBCI. I'd sit 9 on the aisle across from me, with me, 5, and 3 together on the opposite side.

 

[EACarlson]

Assuming you're booking for flights currently open, you can't pick seats at this time, like @EACarlson says.

That said, you will get family boarding so you don't need EBCI. I'd sit 9 on the aisle across from me, with me, 5, and 3 together on the opposite side.

Assuming that family boarding happens. We see reports every busy season that family heavy destinations like MCO, have skipped family boarding.