Post all SW questions concerns, etc. here...

[EACarlson]

Can someone better versed in the changes help me with this? Our flight which was booked with points before 5/28 has gone down 2000 points for Wanna Get Away Plus. If it worth it to make this change or do the new fare rules mean it would be better to just keep the original flight? If I understand correctly, the 2000 points would expire in a year?

Points don't expire. The taxes and fees credit will expire, and you will be bound by the new rules. If you're not planning to check bags or have another method to get them without paying, it would make sense. If you're checking bags, the $35 for the first bag is much more than the $24 in value of the points.

 

[TheOneWithTheTriplets]

Can someone better versed in the changes help me with this? Our flight which was booked with points before 5/28 has gone down 2000 points for Wanna Get Away Plus. If it worth it to make this change or do the new fare rules mean it would be better to just keep the original flight? If I understand correctly, the 2000 points would expire in a year?

Points are not subject to expiration: they would just be redeposited. Big question is the bag cost: do you need to have free checked bags and, if so, are you A list or a rapid rewards credit card holder?

 

[AussieFan8]

Points are not subject to expiration: they would just be redeposited. Big question is the bag cost: do you need to have free checked bags and, if so, are you A list or a rapid rewards credit card holder?

Thanks! Neither, but we never check bags, so no issues there.

 

[AussieFan8]

It looks like our return trip that we paid with cash went down slightly as well for Wanna Get Away Plus, so if we don't intend to check bags, it seems the biggest difference is if we then canceled the changed (lower priced) flight, that travel credit would expire 12 months later, correct? Whereas if we cancel our current flight booked before 5/28, that travel credit would not expire.

Thanks for the help. I thought I understood the changes, but appreciate verification that I hopefully have this right.

 

[dobball23]

This may have been asked previously and I missed it...

If I am a SW CC holder and I book on points, will I get a free checked bag? Or does the flight need to be paid for with my CC to get the free checked bag?

 

[Sparrow'sLady]

This may have been asked previously and I missed it...

If I am a SW CC holder and I book on points, will I get a free checked bag? Or does the flight need to be paid for with my CC to get the free checked bag?

You will not have to pay for the first bag regardless if you booked using points, a credit card or voucher.

 

[holyrita]

If you open a SW credit card for the free first checked bag, are you charged $35 or $45 for the second checked bag?

 

[ibob52]

My experience with Delta and American is they charge $45 for the second bag when there is one free bag for those who have a credit card

 

[EACarlson]

It looks like our return trip that we paid with cash went down slightly as well for Wanna Get Away Plus, so if we don't intend to check bags, it seems the biggest difference is if we then canceled the changed (lower priced) flight, that travel credit would expire 12 months later, correct? Whereas if we cancel our current flight booked before 5/28, that travel credit would not expire.

Thanks for the help. I thought I understood the changes, but appreciate verification that I hopefully have this right.

Reports on this are that the IT is lacking and isn't processing correctly. What is supposed to happen is that the flight credit for a pre 5/28 booked WGA, changed into WGA+ is that it should be 12 months from the change date. What seems to be happening is that it's 6 months from the original booking date.

If you open a SW credit card for the free first checked bag, are you charged $35 or $45 for the second checked bag?

Reports are $35. SW is treating the $35 charge as the first bag you pay for.

 

[mikehn]

I have a SWA flight this afternoon that I booked after May 28 with points. I have a bag to check and it's interesting that on the website it does not give me an option to check a bag. I am a SWA credit card holder so it'll be interesting to see how the mechanics of how checking a bag works when I get to the airport later.

 

[TheOneWithTheTriplets]

I have a SWA flight this afternoon that I booked after May 28 with points. I have a bag to check and it's interesting that on the website it does not give me an option to check a bag. I am a SWA credit card holder so it'll be interesting to see how the mechanics of how checking a bag works when I get to the airport later.

Definitely keep us updated!

I have a flight next week that I changed after 5/28 to get points back, so I'd love to hear the actual details of how yours goes.

 

[scrappinginontario]

Just a reminder for those who are considering cancelling and rebooking - the 6 month window is how long you have to complete your flight, not book it. That's often a big difference that not all may be aware of. For us it basically nullifies the option as we rarely travel within 6 months of purchasing our tickets.

 

[AngieInOH]

Just a reminder for those who are considering cancelling and rebooking - the 6 month window is how long you have to complete your flight, not book it. That's often a big difference that not all may be aware of. For us it basically nullifies the option as we rarely travel within 6 months of purchasing our tickets.

This is a good point. Can I get further clarification.

If I book Basic Jan 1, and I cancel on Feb 28. When does the 6 months start?

 

[EACarlson]

This is a good point. Can I get further clarification.

If I book Basic Jan 1, and I cancel on Feb 28. When does the 6 months start?

Jan 1, travel using those credits must be completed by July 1.

 

[disneylover81]

I'm looking at a flight on SW (PWM-MSY) that has a 50 minute layover in Nashville. No clue where the SW gates are and such. Is 50 minutes enough time to make the connection?

From what I remember last year, Nashville is not a very large airport so you should be able to make the connection easily.