Post all SW questions concerns, etc. here...

So we just got the same email for our flight BWI-RSW Friday. We are sticking with it, but I'll report on how crowded it ended up being after we take the flight. This will be the 4th time we've flown since mid-March, so far haven't felt unsafe or as if others were being unsafe.
These emails also have me guessing that those who remain on the flight have potential to travel with less people than when the email is sent out. If the email causes people to change or even cancel their flights, unless new people move to the original flight it can be less crowded by default.
 
These emails also have me guessing that those who remain on the flight have potential to travel with less people than when the email is sent out. If the email causes people to change or even cancel their flights, unless new people move to the original flight it can be less crowded by default.

Our thoughts exactly -I'm curious to see how it may be reflected in amount of folks who actually board Friday morning.


At the end of the day, we booked eyes wide open to the situation and with some degree of flexibility, and with full knowledge it could be a rather full flight. Or not. And we are okay with that.
 
That’s good to hear- that they are calling people and offering the option that is- we have a flight Friday BWI-RSW. Fingers crossed we don’t get that call but should we it’s good to know we have options-

They emailed me and I called them when I got email to see what options were available.
 
Schedule changes hit me today for my early March trip. Was traveling MCO-BWI-CLE now going MCO-RSW -BWI (change planes to...) DCA -CLE. Read those schedules carefully! I can't change online because one ticket is for a 12 year old on points; plus they lost my outbound flight from CLE as well - but BWI to MCO is still there.
 

Schedule changes hit me today for my early March trip. Was traveling MCO-BWI-CLE now going MCO-RSW -BWI (change planes to...) DCA -CLE. Read those schedules carefully! I can't change online because one ticket is for a 12 year old on points; plus they lost my outbound flight from CLE as well - but BWI to MCO is still there.
Have you called SW? Am I reading that they now have you on a 5 leg trip home? I'd be calling as fast as my fingers could dial!
 
I completely understand everyone's frustration, I also got the "Change to your flight" email yesterday. SW dropped our March 23rd early morning non-stop departing flight out of Louisville to MCO. We were suppose to leave at 6:15am and arrive into MCO at 8:35am, which was perfect because it gave us the entire day. They changed us to a 8:40am departure out of Louisville, had us switching planes and a layover at BWI, and not arrive into MCO until 1:15pm. There was another non-stop flight leaving at 1:55pm the same day and arriving into MCO at 3:55 so I called and switched us to that flight. To us, it just wasn't worth having to travel thru an additional airport and change planes just to arrive 2 hours earlier that afternoon. This time frame is spring break in our area so I'm surprised that SW dropped a flight from their schedule. I guess they just weren't getting enough bookings at this point to keep that early morning non-stop flight. I hope everyone is able to book/rebook something that works for them and their travel plans. I also hope that SW is finished juggling flights around for March.
 
/
We got changes to both of our flights last night. I was able to change the return flight to a better time without the up charge which was nice. I originally wanted that flight to begin with but couldn't justify the price difference. The flight there tho... They got rid of our original non stop flight that would have had us there by noon. So now we won't get there until 3. But the only other option was a 6 am flight and I am not trying to get 4 kids up and to the airport by 4 am lol
 
SW has a promo on my account for 5000 RR points with 2 RT flights or 4 one-ways before 5/31.

Terms say flights must be revenue flights.

Anyone know if flights paid for with travel funds are considered revenue flights?
 
SW has a promo on my account for 5000 RR points with 2 RT flights or 4 one-ways before 5/31.

Terms say flights must be revenue flights.

Anyone know if flights paid for with travel funds are considered revenue flights?
Judging by their language, I presume it would qualify, as long as your flights are booked after registering. As this is a targeted promo, I would contact Southwest to confirm. I recommend contacting Southwest via Twitter, as the phone lines are really backed up due to all of the new schedule revisions.

https://twitter.com/SouthwestAir/
 
Flight changes happen frequently right now. It’s best to anticipate they can change, often many times, until you board the plane.

It almost makes me wonder if I should choose the least expensive flight when we book, regardless of flight time knowing it will most likely change and then I can try to select flight times I like better. Kinda risky but might be worth a try if my desired flight times are pricy.
 
Unfortunately I decided to postpone our trip. I’m confused about canceling one leg of the flight. I cancelled one way easily because I used my points to book but the other way I used a credit card. can I just cancel with all the money going back on the card? Or does the money go to each individual I booked for? I hope this makes sense
 
Unfortunately I decided to postpone our trip. I’m confused about canceling one leg of the flight. I cancelled one way easily because I used my points to book but the other way I used a credit card. can I just cancel with all the money going back on the card? Or does the money go to each individual I booked for? I hope this makes sense
Refunds for flights booked in cash will be in the form of a travel credit specific to each traveler. No cash refund. Do you know when you will want to travel again?YOu could move your flights to your new dates (if available) rather than cancel.
 
Refunds for flights booked in cash will be in the form of a travel credit specific to each traveler. No cash refund. Do you know when you will want to travel again?YOu could move your flights to your new dates (if available) rather than cancel.
I don’t mind the travel credit for each person. We are not looking to go until October and flight schedule isn’t out yet. But I can just use the travel funds, right? will It just be “attached” to their name?
 
They changed our flight home in April 11 from a nonstop to a stop and layover. The email says I can change for no extra charge. If I decided to cancel would I get cash back or just travel funds
 
They changed our flight home in April 11 from a nonstop to a stop and layover. The email says I can change for no extra charge. If I decided to cancel would I get cash back or just travel funds
in November my DD had a SW flight that went from direct to a layover. She was able to get a refund on her credit card by calling.
 
They changed our flight home in April 11 from a nonstop to a stop and layover. The email says I can change for no extra charge. If I decided to cancel would I get cash back or just travel funds

Yes, you can get a refund... but, call pretty soon. If you accept the change, or change it to another itinerary yourself, you won’t be able to get the refund. A few years ago our flight home was canceled due to weather issues. They called to notify me & the rep moved us to the next day, which I accepted. Later I was able to find a flight on another airline for our original travel date. But because I had accepted the move, I was only given the travel credit. However when flights for our trips last year were moved around, I was able to call & say I do want those flight changes & I got full refunds.
 














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