Our family of 5 is staying at POR next week for 8 days. Because there are five of us we have to stay at the Alligator Bayou section, which is perfectly fine with us. I just phoned POR yesterday, because I wanted a certain building location (from looking at the resort map). I've heard that you can send them a fax, letter, etc. But to me I'd rather speak to an actual person, whenever I make reservations. When I phoned, the CM at the front desk made a notation of our room location preference, and mentioned that whether we phoned, faxed, or mailed a letter each menthod doesn't necessarily guarantee your request (or has any advantage either). Either way I'm sure we are going to have a blast !