We actually just arrived back in Salt Lake City yesterday. We stayed at POR from February 1st through the 9th. We have an autistic 4 year old and asked for closest to the bus stop. The first night, there was only four of us and we stayed in the Mansions.
Although we were right across from the lobby and it was VERY nice to just walk across the bridge to eat, the room was really outdated and needed to be redone. The carpet was extremely worn( and stained and dirty) and the tile in the bathroom was dingy. If you are a person who won't walk barefooted in your hotel room, you will have a problem with these rooms. I took one picture of the room because I wasn't that impressed.
On the second day, our 5th person arrived from Dallas and we were moved over to the Alligator Bayou. We were placed in room 25 because, again, we had asked for easy access to the bus. But wow, what a walk for something to drink!!! The rooms were MUCH nicer and we liked it alot better.
We did have a few bus issues, and I will be honest, we usually stay at one of the deluxe resorts near Magic Kingdom, so I know my judgement is a little off. As far as a bus resort, I think it went pretty well considering. But there was a few issues, one day we had to wait over an HOUR for an MGM bus. And then when one finally showed, he parked by the other bus stop and all of the new arrivals bordered it and all of the families who had waited the longest weren't able to get on. My son started to grow impatient, as any young child would, but there were other parents there with children with sensory issues, and several parents there with very small babies and needless to say, there were some words exchanged, some bus drivers who were yelled at, and finally a riverside employee came out and helped us. We counted that 11 Animal Kingdom buses and 7 Magic Kingdom buses (who knows how many transportation center and epcot buses came during that time). All of the families finally boarded another bus, which then died. So they had to call out ANOTHER bus just to reload us. I don't think that happens very much, and I can't blame Riverside for that. But for us, it was a pain. But again, we have special needs issues and I think in the future, we will just fork out the dough and stay at the monorail resorts. And honestly, we can't get to MGM by monorail, but I have just never had this issue while staying at the Wilderness Lodge, or the cabins or the Contemporary.
We also found that several times through out the week, Riverside buses were backed up coming out of the parks. At Magic Kingdom, we took the French Quarter bus and then then boat back to Riverside. Technically, we may not have saved any "time" but with an autistic child, you can't just stand around and not do anything. You HAVE to keep moving. So after about 15 minutes, we start having issues. And personally, I don't think you should wait more than 15 to 20 minutes for a bus. If they are running smoothly and are scheduled correctly, you shouldn't have buses crammed packed with families fighting on who was there first. At the parks, there are turnstyles so you get in a line and there are no issues. Your feet hurt, but there are no issues. At the resorts, it is pretty much luck and where you are choosing to stand.
So as far as the buses, stay flexible. Be willing to change parks or your route if you need to. Hope the photos help! (i tried to pick photos with out my family in them)
Overall, we loved it. We liked the extras like the renting the boats, and multiple pools. We really enjoyed the walks and how quiet the rooms were. We were right outside of a pool and never once heard anyone from inside our room. We could hear the fireworks at about 9:15 every night. But other than that, it was really nice. I think we would stay there again if our kids were older, or without the kids. If you take your time and not get in hurry, and are wanting to enjoy more ammenties out side of the parks, this is a nice place to be.