Knavey, so sorry about your experience. So many things can happen in a trip, bringing so many factors in. Our sister's retreat was great this past January. Pop's layout I thought was much better than All-Star Music's, but I guess that's because we had someone with us that was a little slower.
My favorite things about Pop are the close proximity to the main building and pools and the gift shop was nice, but not having to stop at other resorts when going back and forth from the parks was the clincher for me! That was SO nice.
I hope your next trip goes much better!