Originally posted by pirateofthecarolinas
I saw that show last night too. I was amazed that they made the girl get 2 seats but nothing was said to the man that was ill. He was as big or if not bigger than the girl. They need to be consistent in their policies.
Lori
Originally posted by Shugardrawers
Of course, I wasn't there so I can't say for sure but he might have known about the policy ahead of time or they may have just cut that part out because he didn't argue about it and that doesn't make for good tv.
I personally think it's unfair and just a way to make money and here's why. I once was pooh sized myself. I was flying with 2 companions who were not. Even though the seatbelt fit comfortably around me and my companions said they didn't mind being a bit squashed the airline INSISTED I had to buy a second seat. There were only 3 seats in the row. The kicker? The flight was totally sold out so "my" second seat was actually used by someone else who also paid for that seat. You better believe I raised a stink over that although I got nowhere. Now, I agree that there are some extra pooh sized people who would be much more comfy with 2 seats as would the person sitting next to them but if they don't get to use that seat it's just plain discrimination.
Originally posted by DawnCt1
I agree that it is unfair to sell the seat that you paid for. If it didn't remain empty, you should have been given a refund. Having said that however, I am glad the policy is in place. I couldn't imagine a flight where the arm rest could not be lowered because the person adjacent to me had to intrude on my seat. My feeling is, I have paid for a seat, not 4/5th of a seat. I have been asked to raise the arm rest and I have ALWAYS refused.
Originally posted by JoNo
I wonder if the next time I fly SW I can just buy all 3 seats and stretch out & lay down on them?![]()
The customer service person is not a valet or server; she offered to get him a wheelchair to sit in, but he refused. She mentioned there was first aid care and also offered paramedic assistance, all of which was refused.Originally posted by cynsaun
As for the gate agent that was speaking with the man just returning from medical treatment. She was wrong for not offering to get him some water, she could have shown much more compassion.
Originally posted by snoopy
How did they INSIST? I'm just curious? Do they actually say something to you when you buy the ticket, or is their a weight limit to who can buy a ticket? I've flown Southwest many times and never saw anyone get told they had to buy another seat. How horrible. I bet you did raise a stink, and you had every reason to.
I sat next to a very large man on a flight from Dallas recently. He wasn't only "pooh size" he was also very tall and broad. I'm tall too, and it made for an uncomfortable trip, but I would have never asked that he get another seat. Some things just aren't worth it -- my comfort or his feelings, no contest which wins.
Originally posted by Abracadabra
The customer service person is not a valet or server; she offered to get him a wheelchair to sit in, but he refused. She mentioned there was first aid care and also offered paramedic assistance, all of which was refused.
If the gentleman needed water, he should have bought it while he walked to the gate, not expected the gate agents to fetch it for him. For someone who was "about to pass out", he certainly seemed to gain a lot of energy to complain loudly and rudely whenever the SW staff walked away and he was on camera alone.
Originally posted by FergieTCat
If person who infringes on another passenger's personal space pay for two seats then:
Should the person who leans ALL THE WAY BACK pay for the seat behind him?
Should the parents of the child who kicks the seat in front of him for the entire flight for that seat as well?
What about the screaming baby who disturbs the passenger right next to him?
Why should it only be POS?