We've done quite a few stays at the Poly, while the overall beauty of the resort is over shadowed by the bus transportation. We have waited long times for buses, buses came mostly full and have stated to ourselves, for a deluxe resort, one of the original first resort the bus service is awful. Wait times over 30 minutes, very small, one, bus stop does crowd up and waiting for a second bus to a certain location was nuts. I'd have to say of all the resorts we have stayed at, mostly deluxes, Poly had the worst wait times. Sorry, our experience, may be different for others but on the average, terrible for our stays.