I want to upgrade to conceirge at the Poly(by paying of course) can I do this when checking in? I leave in 20 days. I did call CRO and the CM said some people do get lucky at the last minute, they only had a few lagoon view left , I really wanted garden view because of the price. My Grandmother who is in her late 80's is gong with us, and she just got out of the hospital, I figured conceirge would be better for her since during the day she will probably be at the Poly with my mom, then we will take her out in the evenings. Has anyone had luck getting conceirge at the last minute?