I would like to ask several questions to any WDW bus drivers (WDW policy maker) out there about WDW resort/park bus stop line setup.
1. Do you think that WDW will try to make all of their resort/park bus stops appear to look the consistenlty the same as far as the way a wheelchair/
scooter will enter the mainstream line with other walkers, the width of the lines, the use of chains and poles as dividers for the lines? (And I realize every park/resort has limited space or area to arrange bus stops such as MK and especially Epcot's Pop Century bus stop with smaller spaces and the opposite with Pop Century with huge spaces between each bus stop.)
2. I notice that the "Epcot"/Pop Century bus stop has a chain with a clasp on the far right side of the front of the line near where the rear door of the bus would be located.(I am just using this stop as an example.) This is located on the opposite end of the main walker entrance to the bus. I have heard other posters say that when their wheelchair/scooter reaches this spot, that they unclasp the chain and enter through this spot to wait in the traditional unmarked area to wait for the bus. I presume that they reattach the chain afterwards. What is the WDW Castmember policy for unclasping a chain in line by a guest in a wheelchair/scooter?
3. Do you think that they will put the white box for scooter restriction size in one particular place in the bus line? The one at the Pop Century Resort was placed in the back row, separated from the main walker line. This may have been changed since last May, but I put a photo in an early post on this thread.
4. What do you think that the bus stop lines at the parks/resorts will eventually look like as far as entrance/exit for walkers and wheelchairs/scooters, including where the white size restriction box will be located what is expected by the wheelchair/scooter person?
In my opinion, I think that all bus stops should include the following:
1. Some kind of sign of instruction for both the walker and the wheelchair/scooter person can read so that there will be no confusion by anyone at the park/resort bus stops of what is expected.
2. If the wheelchair/scooter is going to go through the walker main line at the bus stop, and they reach the open spot of the bus stop line where walkers walk onto the bus, a sign should be put here to instruct the wheelchair/scooter to either stay put or move over to the usual unmarked space where the bus rear door will be located.
3. Similar to above question, if the wheelchair/scooter is going to go through the walker main line at the bus stop, and they reach the chain link with a clasp spot in the front line on the far left of the walker entrance of the bus, there should be a sign to instruct the wheelchair/scooter to either stay put and wait for a bus driver to open the chain or for the wheelchair/scooter person to open this chain themselves, drive through, close the chain clasp themselves and then move over to the usual unmarked space where the bus rear door will be located.
4. And I think that the white, wheelchair/scooter size restriction box should be painted on the pavement in two places at a park/resort bus stop.
(a) First, one should be placed somewhere outside of the bus stop line so that a scooter can see if their scooter will meet the size guideline before entering the main bus line and having to wait to go all of the way through the line before finding out if there scooter is to big to load. It seems like this might save the scooter rider a lot wasted time in line. But I realize that there is really only one scooter called the Dream scooter that is the only oversized scooter that is rented offsite to be used at WDW.
(b) Second, one should be placed where the scooter should be parked after leaving the main line to the place near where the rear door of the bus will be located. Or placed where it would be the easiest for the bus driver to come out of the bus to determine if the scooter fits in the box size criteria. I don't know if it would be easier near the front door of the bus just past where the walkers get onboard the bus so that it won't be in the way of the walkers. Or near the traditonal unmarked space near the rear door of the bus will be located.
5. That the persons painting the white, wheelchair/scooter size restriction box should be painted on the surface consitently, preferably by someone able to understand how a wheelchair/scooter drives and is able to move their device. Especially in tight spots at the bus stop like if they decide to place one near where the rear door of the bus may be. Please don't put it to close to where the bus will eventually park, especially where there is no curb like at MK or Epcot.
6. Just try to think like a wheelchair/scooter person would think when planning these new changes.
7. Try to be consistent as possible with every park/resort bus stop design and actual implementaion.
8. Try to place visible signs where the wheelchair/scooter person can make the appropriate decision and not to guess at what they are supposed to do or move or stay put in a bus line. These signs may also avoid any angry walkers who think that wheelchair/scooters may be breaking in line, which we are not, but they don't know. I know WDW doesn't want any guest to feel humilated and embarrased just because we are trying to board a bus. But this might be helped with simple signs put up for everyone to read.
9. I use a mobility scooter that I own, and I like to get in mainstream lines in the parks and I will like proper mainstream bus stop lines that are not difficult to use and understand and use by everyone.
10. I also would like WDW to please carefully consider the individual wheelchair user that completely depends on their wheelchair for their mobility and take their needs into consideration for space needed and concern for other guests, childern that might be to close to them and might inadvertently harm their wheelchair equipment.
11. I would also especially remind WDW that there are wheelchair owners the are not only completely dependent on their own wheelchair to get around, but also completely dependent on their life using their onboard ventilator which is their life support. We all know how crowded some lines can be and how frustrated very tired guests can be at closing park times. What would happen...if in such a situation that I described above...that a person rushed past the person on life support and accidentally disconnected a piece of their tubing that was vital to their breathing using their ventilator. It would certainly be an accident. But this needs to be taken into consideration.
Now think about how this same wheelchair/ventilator dependant person thinks about getting in line and waiting in line and worrying about the close encounters by guests/children on those dark, crowded, loud, bus line nights.
Would you want your child or wife to feel this fear and anxiety of what may happen if someone accidently played with their ventilator tubing while in a bus line or on a dark, standing room only bus(loading or unloading with a full bus)?
If any one from WDW is reading this post, please take in consideration these possible events.
If any one from WDW is reading this post, please consider having a include a person or persons that actually uses a wheelchair in various transportation changes on your "think tank committee" that makes decisions on bus line changes and bus loading changes on a full bus.
If any one from WDW is reading this post, please have someone that actually "finalizes" and "physically" makes signs, chain lines, white boxes on how the bus line and bus loading changes include a person or persons that actually uses a wheelchair in various transportation change.
Woudn't this be a cost saving to WDW from having to make changes later.
These are just my opinions.
I like mainstreaming lines for myself.
I don't like wheelchair dependent, ventilator dependent owners to worry about if they will not be able to breath and possibly die if a portable life support ventilator becomes disconnected by a walker in a hurry to catch up with family/friends in a bus line a brushes up against them.
I don't like wheelchair dependent owners having to worry about their safety in crowded, dark lines.
I dislike having to guess of where I should enter a bus line because of changes and no signs of instruction of what to do.
I dislike having to think that other guests are thinking that I am breaking in line while doing what I have been told to do, but they don't know. It should would help with a simple sign of instruction for the wheelchair/scooter person to know what to do and to visible explain to the uninformed walker why.
I dislike the inconsistancy of the way the bus stops are step up next to each other at the various parks/resorts in regards to there entrance for walkers, in regards to there lack of signs of instuction.
O.K....I have had to much coffee at work this weekend and I am obviously a little overstressed.
I apologize in advance if I have offended by any of my words.