What he did was stupid and wrong. I did not buy anything at the Harry Potter shops. Heck, I only got into one of them because of the lines. I am certain that a lot of stuff has walked out of there. I like the buildings and the new ride was worth the wait, but no way was I going to wait an hour or more to get into the shops. I think the one he did this at was at the end of the new ride, right? You could not even walk in there. Not alone are they losing money from shop lifters, but also people who are not going to wait to shop. I bought a shirt at the end of the night in the gift shop in the front of Universal. Tokk me 5 min.