Point banking extension

[xWilliam]

DVC needs to allow more UYs to extend banked points.

I purchased an add-on contract in Feb before my March UY, so they gave me 2019 points for that contract and allowed me to bank into 2020 even though I was past my banking deadline, due to it being a new contract. I have trips planned for October and Dec, but now with the second wave hitting, if those get cancelled then I'll have 200points gone down the drain that I never even got a chance to use. I've tried talking to member services but as of now there's nothing they'll do

 

[Chuck S]

I wouldn't expect them to do anything, unless the resorts actually close. Throwing the entire banking borrowing system out of balance because of what might happen is not the answer. They are taking a wait and see approach.

 

[Sandisw]

Unfortunately, I agree that as long as the resorts are open, they are not going to extend the points from other UYs.

Even banked 2018 points from Dec UY were left to expire on time. There is really no way to make it no points are lost as long as things remain open.

To be honest, I am surprised they are still moving borrowed points back.

 

[vinmar4]

Unfortunately, I agree that as long as the resorts are open, they are not going to extend the points from other UYs.

Even banked 2018 points from Dec UY were left to expire on time. There is really no way to make it no points are lost as long as things remain open.

To be honest, I am surprised they are still moving borrowed points back.

Where can you see that they are returning borrowed pints?
I may have to cancel a December trip and want to do it sooner or later
thank you

 

[Sandisw]

Where can you see that they are returning borrowed pints?
I may have to cancel a December trip and want to do it sooner or later
thank you

It is no longer posted but has been the policy since March. I have had points returned as late as last week.

So, I think it is still happening. I usually cancel online and email. But you can call too if you want to be able to book with them right away.

 

[aokeefe]

Where can you see that they are returning borrowed pints?
I may have to cancel a December trip and want to do it sooner or later
thank you

I had borrowed points returned to their original use year today. (I made adjustments to a reservation and contacted DVC to expedite the return of points so I could make a new reservation (usually it can take 2 weeks) and they did it immediately.

 

[zakdavid]

I canceled on Friday and via chat they returned the borrowed points for me

 

[vinmar4]

It is no longer posted but has been the policy since March. I have had points returned as late as last week.

So, I think it is still happening. I usually cancel online and email. But you can call too if you want to be able to book with them right away.

I see, ok
thank you

 

[vinmar4]

I canceled on Friday and via chat they returned the borrowed points for me

that's also a good idea!
thank you

 

[xWilliam]

If the resorts are still open I agree with you guys, but with Disneyland being delayed and Florida now having a major second spike, there's a very real chance it will shutdown again

 

[Grumpy by Birth]

To be honest, I am surprised they are still moving borrowed points back.

Me too. I understand the original reasoning of not having a huge surplus of points competing for reservations over the summer before they expired. But doing a quick scan of availability, I'm seeing most room types at most resorts being available through the rest of the summer (not surprising that many people are not rushing back to WDW right now).

So, if there seems to be plenty of availability to accommodate those guests who are willing/able to travel before those borrowed points would expire, I'm surprised they're not going back to the "borrowing is a final transaction" rule and allow points to expire. As long as there was availability so that owners could have used their points, that shouldn't run afoul of timeshare laws and would reduce the number of excess points getting dumped into the next year.

Of course, for those with borrowed points who would lose them, that wouldn't be a desirable outcome and I'd hate to see folks losing points because of it. I'm just surprised that DVC would continue to "unborrow" points now that resorts are open. That's good customer service for those who opt not to visit (at least in the near-term compared to points expiring), but I wonder about the 2nd and 3rd order effects for future points surplus.

Also, I wonder if they are continuing to be lenient for cancellations right now because it "DIS-incentivizes" (see what I did there?) people visiting during the next several months when they are trying to limit capacity? Although, honestly, I think they aren't going to have to refuse entry to anyone to remain within those limits... too many people unwilling/unable to travel in the near future.

DVC would be well within their rights legally to hold firm on points expiring if you choose not to keep your reservation since the resorts are open. I suspect there's a reason (beyond "pixie dust") that DVC is continuing to "unborrow" points even though they are under no obligation to do so with resorts open. Since near-term capacity no longer appears to be an issue, I wonder what else might be driving this?
Then again, maybe "pixie dust" is the sole reason they're continuing to do this.