it's official!
unfortunately, we will not be sailing on podcast 2.0.
Despite booking podcast 2.0 while onboard the eb transatlantic (in writing),
dcl took two weeks to blame du (yes, that's right) as the reason for the disney magic onboard sales manager having to cross off my notice of selecting du as my
travel agent. Accordingly, dcl is refusing to honor my reservation, listing du as my travel agent.
Dcl went so far as to say that i could have had selected either
disney cruise line as my travel agent, or my existing travel agent (eb transatlantic booked on points, so that would have been disney vacation club). Since i was booking podcast 2.0 on cash, there was no way to select dvc, so dcl selected themselves are my travel agent.
Get this ... Dcl is saying they do not have any information on du - dcl does not know who they are - dcl does not have du's proper information - dcl does not have du's phone number. I am dead serious!