Please say "please" and "thank you"!

I can't tell you how many times I say thank you to a person on any given interaction:

*Hold the door for me? You get a thank you. There's two doors and you were in front of me but made sure to keep the door open? You get two thank yous. Waitress/waiter taking my order..you get a thank you there. Bring me a refill on my drink? Hey you get a thank you there too.

Same goes for please (though I also use "I really appreciate it" in a friendly tone) and you're welcome.

If a CM were to show me the row I'm supposed to be in in order to get onto the ride vehicle I likely would say thank you without realizing it. Security guards at events get a thank you too when going through my stuff same as the TSA agents at the airport who are looking at my boarding pass and ID.

Part of that is my upbringing, part of that is my own personality, part of that was working in retail and part of it was working in the corporate world but being on the phone all the time as my job.

Do I think every single thing needs a thank you behind it? No but I do it more often than not.
 
You've said you're in ticketing? You might consider the idea that they can't hear you through that glass. The few times I've been to a CM behind glass I can barely hear them.

I've considered that, except that when the people before and after can hear me just fine, it's probably not that.

And like a previous poster said, the phrase "Could you speak up, I can't hear you" is also a thing someone could say. :)
 
I can't tell you how many times I say thank you to a person on any given interaction:

*Hold the door for me? You get a thank you. There's two doors and you were in front of me but made sure to keep the door open? You get two thank yous. Waitress/waiter taking my order..you get a thank you there. Bring me a refill on my drink? Hey you get a thank you there too.

Same goes for please (though I also use "I really appreciate it" in a friendly tone) and you're welcome.

If a CM were to show me the row I'm supposed to be in in order to get onto the ride vehicle I likely would say thank you without realizing it. Security guards at events get a thank you too when going through my stuff same as the TSA agents at the airport who are looking at my boarding pass and ID.

Part of that is my upbringing, part of that is my own personality, part of that was working in retail and part of it was working in the corporate world but being on the phone all the time as my job.

Do I think every single thing needs a thank you behind it? No but I do it more often than not.

Couldn't agree with you more! It was definitely part of my upbringing too, and it's not something I thought about until now :)
 

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