Please Help Me

[DISNEYmooner2008]

Please do not book future resort or package stays with Explore the Magic Travel Agency. I booked our honeymoon through one of their agents and have had the worst experience which has now just ended and left me in tears. We booked about 8 months ago and on 1/1 when the discount code for January came out i told my TA to please apply it to our reservation. She said she would and would call me with confirmation within the hour. She never called me back. I've tried for the past four days to email and call her in hopes of contacting her to find out about this code. Finally i called disney myself, made a new reservation and applied the code myself. I then sent her an email requesting she cancel our package. Amazingly i got a response within 10 MINUTES and she was quite rude. I asked her to please not cancel our ADR's but she said that they may be canceled when she cancels the package, so she can't guarantee that....My question is, is she right??? When she calls and cancels this package for us, will our ADR's automatically be canceled as well??? All of our ADR's are at Signature Restaurants and I KNOW I won't be able to get these reservations again 8 weeks out... Please help me...

 

[Vemnox]

Hi DISNEYmooner,
I'm sorry to hear about that unfortunate TA. Dining reservations are independent of room/ticket reservations so if she cancels the package, your ADR's will not be affected. With that said, if she takes the time to call Disney Dining and cancel your reservations, too, that is something to consider. It sounds to me like she is just trying to take revenge on you.
Call Disney Dining and just tell them you want to confirm your reservations. Provide the telephone number you/your TA gave to them. If everything is ok, I'd suggest telling the Disney Dining rep your story and tell him/her that you'd like to change the name (perhaps to your maiden name, or married name depending on what the opposite of what you gave was) and phone number provided so that your TA can't call and cancel them.

Best of luck.

 

[DISNEYmooner2008]

Hi DISNEYmooner,
I'm sorry to hear about that unfortunate TA. Dining reservations are independent of room/ticket reservations so if she cancels the package, your ADR's will not be affected. With that said, if she takes the time to call Disney Dining and cancel your reservations, too, that is something to consider. It sounds to me like she is just trying to take revenge on you.
Call Disney Dining and just tell them you want to confirm your reservations. Provide the telephone number you/your TA gave to them. If everything is ok, I'd suggest telling the Disney Dining rep your story and tell him/her that you'd like to change the name (perhaps to your maiden name, or married name depending on what the opposite of what you gave was) and phone number provided so that your TA can't call and cancel them.

Best of luck.

Thanks so much, I think I may go ahead and give Disney Dining a call....