I used to work in a bank (not Chase). Honestly, I think that the specific people working in the branch you deal with is moe important than the name on the outside of the building. If you have a good reasonable branch manager or account representative and you build a good relationship with that person, you will find that the bank's rules and regulations are very bendable. The manager or account rep will have leeway to help you out in situations where waiving fees, covering overdrafts or expediting the handling of any problems or special situations. So regardless of whatever bank you open your account at, you should keep this in mind: build a good working relationship, and you won't have issues.
Thank you for this notice but the MAIN reason I opened acct at Chase is no longer there, I will go to branch and see what can be done to keep me as customer but I'd say my mind is pretty much made up already.There have been recent changes to the direct deposit requirements that keep standard accounts free for many more people. Check with your personal banker or branch manager. I agree 100% with the poster who mentioned the "relationship" aspect of any bank.
I was not happy with them, and neither is my aunt. She actually had quite of few CD's and long term savings with them, and they sent her a notice saying they were going to start charging fees since her accounts were "inactive". Well duh, they're savings accounts... not checking. So she closed off the accounts and is only with Wachovia/Wells Fargo. She's also not happy with that merger...
I opened an account for the $100 a year ago. And then they closed the account on me for inactivity after like 2 month. I was more annoyed that they didn't notify me, I found out walking into the bank. I did have it for the 6 month period to keep the money though.
Think of it this way, if they're willing to give you money, than that means they're desperate. If they're desperate, they're not doing too good as a bank. And if you have one little blip, it's a hefty fee to be paying. Ohh and their month is like 28 days, so if your paychecks are say like on the 15th and 30th every month... yeah, that won't work.
I'm also in the process of closing my checking account with them. We use a credit union for our main accounts, but used Chase for my expense account.
I've had 2 different "types" of accounts, now my free checking has a $12 per month service charge, even with direct deposit.
I just opened a 2nd account at the credit union and will transfer all funds into that account-at no cost.
I'll keep my credit cards with Chase, they have been fine with a couple of vehicle loans and a home equity I used to have, but I am not paying to access my own money.
I also avoid certain branches as the always seemed to be pressure to meet with a personal banker for something-I usually have about 3 minutes left on a lunch break when I go to the bank.