Plan Ahead with Lightning Lane Entry at Walt Disney World Starting July 24

[Jellybean9]

Source?

There was a screenshot with the source in my post…

 

[KrazeeK120]

There was a screenshot with the source in my post…

Oh sorry, missed that.

Phone and chat CMs at Disney are notorious for giving out incorrect information…I’m not sure we should believe them over an official email sent out by the company? I really don’t know what to think.

Anyone here arriving on the 24th? Maybe someone will give it a try tomorrow and we’ll know for sure.

 

[FrannyFrogs]

I'm arriving on the 24th! I'll try tomorrow

 

[Genie+]

Have been following this via several forums for a while now, I think the most likely explanations are legal and jurisdictional rather than technical.

Technically I'm sure it would work just fine, the app couldn't care less where in the world you happen to be when you tap the screen to make your bookings.

However Disney needs to follow the correct local legal processes for wherever the user is currently based when it stores their data, and that's for nearly 200 different national legal frameworks. In the EU and UK, that would mean following the EU's over-bureaucratic GDPR for example, and most other countries have their own equivalents defining how their citizens' data can be processed and stored. Unless Disney is 100% sure it is working correctly within ALL of those legal frameworks, they aren't willing to risk the consequences of breaking some local data protection law accidentally.

A current example would be booking events and tours. None of those can be done on the Disney UK website by default, the option simply isn't shown on our ".co.uk" version of the page - which you are forced to visit by Disney's regional redirection code, even if you try to use the ".com" address. However if you first use a VPN to pretend you are in the USA, the booking options become visible and bookable. I fully expect LLMP will work the same way (possibly using GPS on phones rather than that IP-address based geolocation) but we shall have to wait and see.

Disney.co.uk web page view for Horse-drawn carriages for example (no "Check Availability" button is shown):

View attachment 877005

But with a VPN set to indicate a Miami based IP-address, bingo I can now see the disneyworld.disney.go.com version instead, with the "Availability" button displayed so I can make a booking:

View attachment 877006

(Just noticed the website price is wrong by the way - booking a carriage ride costs $65 including tax, not excluding)

Andre

Fingers crossed there is an easy workaround for prebooking LLs outside US.

If it’s along the lines of what you’ve posted, it makes sense that Disney can’t/won’t say anything and is counting on the community to figure out the way to make to work, same as people have already been doing for other things.

 

[Juventus]

We do know that we'll be able to see selections BEFORE paying, so I think it's possible to see and select, but unless you pay, the items will leave your cart like on a concert tickets website where you have a set amount if time to complete payment before your selected seats are returned to the pool.

I know you can try for Virtual Lines.

 

[CVG]

I don’t think it’s incompetence. I think they did a cost/benefit analysis. Rolling it out sooner and patching it later if necessary versus waiting until they had all the regulatory issues solved.

There is also a universe I suppose in which they never fix this for international guests. They may assume (possibly correctly) that most international visitors are new visitor one and done types who aren’t extensively researching their trip online and will never know the difference. Given how many international visitors didn’t take advantage of the free fastpass preselects I’m not entirely sure they’re wrong.

They possibly did a CBA, but as you'll know - it's all about the quality of the inputs. I'd think if they did one then it was to the same standard as the one done for the replacement of Splash Mountain and other recent quality decisions such as the improvement of Epcot. Seriously, the team are flailing around like idiots right now.

 

[Cabius]

It's a theory, but with a small issue - UK, Mexico, South America, Asia, Oceania, Africa, etc are not part of the EU.

Disney claimed that it was circumstances beyond their control. I don't believe that for one second. The whole system they came up with was entirely within their control. They are just totally incompetent.

I think others have responded, but I was using the EU as an example; each other country may have their own local rules related to data privacy, taxation, payment processing, etc. The EU is notably painful, but I know from experience they are not unique!

They certainly could invest the time and money to ensure that they are compliant with local rules country-by-country, and maybe eventually they will. I don't know enough about their systems to know if that would be reasonably straightforward, or if would require a complete re-write of the MDE back-end.

But it's probably less about technical incompetence, and more about whether they think it's worth it for them to solve an expensive problem or take on legal liability.

I do agree with your most recent post that in general decision-making at TWDC recently has been very short-sighted and poor.

 

[CVG]

I think others have responded, but I was using the EU as an example; each other country may have their own local rules related to data privacy, taxation, payment processing, etc. The EU is notably painful, but I know from experience they are not unique!

They certainly could invest the time and money to ensure that they are compliant with local rules country-by-country, and maybe eventually they will. I don't know enough about their systems to know if that would be reasonably straightforward, or if would require a complete re-write of the MDE back-end.

But it's probably less about technical incompetence, and more about whether they think it's worth it for them to solve an expensive problem or take on legal liability.

I do agree with your most recent post that in general decision-making at TWDC recently has been very short-sighted and poor.

I think that you are right. But it was their decision to develop a system that would encounter these issues. They had complete control and they made a really bad choice. It seems that they were so desperate to reintroduce a de-facto park reservation system that they got blinded to the impacts.

 

[jeneric997]

I'll still try on the 21st as well. otherwise the 24th it will be- until I find out the cost and say it's not worth it

 

[tx911]

Surely they will tell us the price before the 24th!

 

[CJK]

For offsite guests, do we think we can book 3 days before the start date OF THE TICKET, or 3 days before the first day they visit a park? Our friends have tickets with a start date of July 29th, but their first park day isn't until July 30th. Do we think they'll be able to book LLMP and LLSP rides on July 26th or 27th?

 

[thanxfornoticin]

Surely they will tell us the price before the 24th!

Since G+ pricing is only displayed after midnight, I fully expect the initial pricing won't be known until some time 7/24. They'll likely show prices for 7/24 through 7/30 or 7/31 - and then will add a day onto those dates every day after. Seems like extra confusion if they announce the new pricing while Genie+ sales are still going on.... but you never know for sure with Disney!

 

[Tom_E_D]

For offsite guests, do we think we can book 3 days before the start date OF THE TICKET, or 3 days before the first day they visit a park? Our friends have tickets with a start date of July 29th, but their first park day isn't until July 30th. Do we think they'll be able to book LLMP and LLSP rides on July 26th or 27th?

If it is a dated ticket, the 26th. From the Disneyworld website:

• Guests with date-based theme park tickets (which require the Guest to choose a start date at the time of purchase) can purchase 3 days before the first day of their ticket, for the total number of valid admission days on their ticket.
• Guests with other ticket types* can purchase 3 days before their park visit.
• Annual Passholders* can purchase 3 days before their park visit.

 

[Tom_E_D]

Since G+ pricing is only displayed after midnight, I fully expect the initial pricing won't be known until some time 7/24. They'll likely show prices for 7/24 through 7/30 or 7/31 - and then will add a day onto those dates every day after. Seems like extra confusion if they announce the new pricing while Genie+ sales are still going on.... but you never know for sure with Disney!

I think they'll show prices for July 24-August 13 on the 24th. Those arriving on July 31 can book on the 24th "for their length of stay (up to 14 days)."

 

[babydoll65]

If it is a dated ticket, the 26th. From the Disneyworld website:

• Guests with date-based theme park tickets (which require the Guest to choose a start date at the time of purchase) can purchase 3 days before the first day of their ticket, for the total number of valid admission days on their ticket.
• Guests with other ticket types* can purchase 3 days before their park visit.
• Annual Passholders* can purchase 3 days before their park visit.

Thank you for posting this.I have called and did online chat and get so many different answers that I feel the cms have no idea what they are talking about. Though I have a somewhat complicated reservation with my first 4 nights being off-site, one night at the Dolphin, 3 nights at Old Key West then 5 nights at Boulder Ridge with a separate, fourteen day ticket starting on Nov 3rd I am assuming I can book starting on Oct 31st for the full length of my ticket.

 

[jeneric997]

Correction email sent- July 24th first day to book LLMP.

 

[gottalovepluto]

Surely they will tell us the price before the 24th!

Lol, that video will now be stuck in my mind all evening.

Website says under FAQ "Prices for Lightning Lane Multi Passes vary by date and theme park. Prices for Lightning Lane Single Passes vary by date and attraction. Beginning July 24, 2024, you’ll be able to view prices in the My Disney Experience app."

 

[KrazeeK120]

Correction email sent- July 24th first day to book LLMP.

I got the correction email too. Glad that’s clarified. This has been so confusing!

 

[surge1979]

I am sorry if this has been answered before, but will I be able to buy an individual LL if I dont buy the mutli-pass LL?

 

[tom1944]

I am sorry if this has been answered before, but will I be able to buy an individual LL if I dont buy the mutli-pass LL?

Yes