Pin Code Look-Up Question

[Parker2]

For those of you who have called Disney Reservations to inquire about pin codes being linked to your names, how do you go about doing it? I just called and was informed by the reservationist that they couldn't look up to see if I had one. He said the only way was if I received an email. I would like to see if I have one, so any tips would be appreciated!

 

[Lillian Gracey]

Really? They can look it up. I have asked them and they said no every time, but there are people here who have asked and it came up. What number did you call?

 

[Parker2]

I called the main reservation number. I have a reservation for this summer, but I selected the "make new reservation" option to get a CM. Should I have gone through the menu to "modify my existing reservation"?

I'm confused. I've never called to ask before, but from what I have heard from others, I didn't anticipate it being any issue.

 

[Lillian Gracey]

I would do the modify your existing reservation. That's what I go through to do anything with my reservation and that's what I did to ask about a PIN. Let us know how it works out!

 

[Parker2]

Thanks for the advice. I did call back with my res information, but unfortunately no luck. Oh well! Guess I'll just have to keep my fingers crossed!

 

[Lillian Gracey]

You are very welcome! Were they not able to tell you or did you not have a PIN? I will keep my fingers and toes crossed for you!

 

[loganpaulsmom]

I have never called and had them look up for me.. But, I just received my e-mail yesterday.. it doesn't help me out though as I already am staying at 40% deluxe and the "free dining" would add $700 to my package.. Good luck thoough I will keep my fingers and toes crossed for you..

 

[millweather]

I called and found out there was a PIN associated with my acct. BUT....I was asking a lot of basic ?'s and got a super helpful CM. I said something like "a friend of mine went last year and got some kind of code or # to get a discount, how do I find out about that?" the CM told me "Yes, that would be a PIN #...let me look on your acct and see if there is any on your acct." And there was but I had received no email.

The CM didn't tell me what it was but it took about $500 off my ressie. I asked if that was a one time thing (knowing it wasn't) and he said "Nope, if a better one comes along you are welcome to use it instead".

Good luck! I am definitely hoping for better.