I was interested in the mickey pendant on the pearl-factory.com website as well, so I emailed them about it. This is what I sent:
'I really like one of the settings I saw on your website (Mickey Mouse Hat Pendant) and I plan on visiting one of your locations in the Disney area. However I have heard that the locations near there do not have any Disney related settings (please correct me if I'm wrong here). Anyway, I was wondering if it would be possible to purchase the setting prior to going on vacation and take it with me to one of your Florida locations and picking a pearl and getting it put together there.
Thanks for your assistance.'
I got two responses. The first looked like it was from a higher up (maybe corporate?) saying that they forwarded my email to their FL office. This is the second email I got from them, this one from Customer Services in Orlando:
'The Pearl Factory Honolulu office notified us, the Pearl Factory Orlando office, that you are interested in purchasing a Mickey Mouse Hat Pendant. We currently have this item in stock. When do you plan to visit Florida?
If you like, you may wait to purchase this pendant once you have arrived here. Or if you prefer, you are welcome to contact us to purchase it advance and then you may bring it with you so that we may have the opportunity to set a pearl on it for you.'
I hope this helps. My mother will be thrilled.