PhotoPass+ .... pictures disappeared!

[egritz]

Anyone have this happen? We returned from our trip and on 11/22 I entered our PPP number on the website and started adding borders. I have about 50 pictures left to crop & add borders (been doing a few every night) and tonight I log in and it says NO PICTURES ARE IN MY ACCOUNT!!!!!!!!! Freaking out because I've spent SO much time adding the borders. I'm sending customer service a message, but I've tried logging out and logging back in and tried using a different browser, but I keep getting the error "You don't have any Disney's PhotoPass photos in your account. They have either expired or are still being processed, which could take up to 24 hours."

Definitely not expired and they were there 24 hours ago!!!1

 

[Luckymommatoo]

Hmmm....wonder if the system is down? We got a photopass card when we were there on Saturday. Went to check the photos tonight, and we could NOT get it to work. So it makes me think there's a glitch system-wide.

And I really, really hope for your sake that all your edits are there. What a nightmare! Good luck.

 

[egritz]

Hmmm....wonder if the system is down? We got a photopass card when we were there on Saturday. Went to check the photos tonight, and we could NOT get it to work. So it makes me think there's a glitch system-wide.

And I really, really hope for your sake that all your edits are there. What a nightmare! Good luck.

Hopefully you're right. I'll try again first thing in the morning. Fingers are crossed. I literally spent HOURS ... we had A LOT of pictures and I usually add a minimum of 3 borders to each photo...