Photopass offer.. Am I missing something

[davis65]

I have been on the edge of my seat waiting for the e-mail that is suppose to contain the pre-order photopass offer. On stitch kingdom it said that the email would say "Disney must sees for (name) family" I checked my e-mail and saw a e-mail titled "Disney must sees for Davis Family". I was so excited and quickly opened it, but I can't find the photopass offer. It has a link that says click here for details. When I clicked it it lead me to the photopass site. Nothing showed up so I checked under special offers. everything was for prints and not a photoCD. Plus the offers on the prints expire in a couple of weeks and we are not even going until April. At the bottom of the e-mail it says that photopass offers apply if ordered before check in to resort, but I can't find the offer. Am I missing something?

 

[thedeans]

We leave in 8 days and I just received mine today. It said "Your Disney Vacation Is Almost Here Dean Family!" from Disney Destinations. It has Disney's PhotoPass CD Save $50!. When we went in December I received the email 30 days before our trip. I didn't think I was going to get one this time. I was surprised today when I received the email.

 

[Keri]

You can always call That's what we did for our Nov/Dec trip last year. They gave me a PIN code for after we got back to get $50 off the photopass CD. We booked through a TA so we didn't get the Disney Destinations email.

 

[beasleybear]

I'm in the same situation as the OP. Got the e-mail I've been waiting for, and no special offer. It has a link for Photopass that just takes me to the Photopass site but doesn't give any kind of discount on the cd. So I wonder if they've switched things? I'll be on the lookout for the e-mail with the title that thedeans mentioned, I guess.

 

[davis65]

I e-mailed photopass and recieved a response today. they said that the pre-order offer will be mailed out around 10 days prior to the trip date. They also said that the e-mailed will be titled "Must haves".

 

[erin327]

You can always call That's what we did for our Nov/Dec trip last year. They gave me a PIN code for after we got back to get $50 off the photopass CD. We booked through a TA so we didn't get the Disney Destinations email.

What number did you call?

 

[davis65]

Sorry, the e-mail will be titled "magical musts" not "must haves" here is a copy of the e-mail I recieved where they talk about it in detail.



Thank you for your recent visit to DisneyPhotoPass.com.

The pre-arrival savings offer is made available through the marketing
department of Disney Destinations. In order to receive this prepurchase
offer, the guest must meet the following guidelines:

-Have an upcoming reservation in a Walt Disney World Hotel

-Have their email address on file in the marketing database

-Have opted in to receive email from the Walt Disney World company.

If you meet these requirements, you can expect to see this email (called
"Magical Musts") about 10 days prior to your arrival. Note that the
email contains planning information for your trip and that the Disney's
PhotoPass offer is just a small section of the email.

Once you have received this email, you are within a safe time frame in
which to make your prepurchase without worry that your promotional
credit(s) will expire.

*Please note that this link is only available for one pre-Purchase offer
and must be purchased prior to your arrival date as this is directly
linked to your reservation. This link is non-transferable. This offer
will expire at 11:59 PM the day prior to your arrival date.

If you do not receive this offer, it could be because your email address
is not on file and/or permission was not granted to send marketing
messages to you. Also, if you booked through a travel agent, we may not
have your email address in our database.

If you are a Disney Vacation Club member please contact member services
at 800-******** 800-******** for further assistance.

The pre-arrival savings offer is meant for guests who purchase before
their trip.

If you have lost your email or offer, we regret that we are not able to
replace or extend it as this offer is not sent out by
DisneyPhotoPass.com.

Sincerely,

Michelle
Disney Photo Imaging Guest Support Team

Hope this will help others.

 

[funforfive]

Thanks for the info...I could be out of luck...we leave to spend a week at the beach before our 3 nights at Disney, so if the e-mail comes after we are gone, I guess I'll miss the deal

 

[erin327]

I got my email exactly one week before our arrival date.

 

[MinnieVanMom]

Glad to know we can get the discount through our DVC.

 

[Mommy2JulietJocelyn]

Do we need to signup somewhere for this or will it come if we have ressies?

 

[Swimalie]

I leave in 2 days and booked through a travel agent. Where can I call to see if I can get the deal?

 

[pixeemom]

You can always call That's what we did for our Nov/Dec trip last year. They gave me a PIN code for after we got back to get $50 off the photopass CD. We booked through a TA so we didn't get the Disney Destinations email.

I booked through a TA to and they told me they couldn't help me my TA had to call, i am still trying to get that pin code and i've been home 2 weeks now...
also i got that email that everyone is talking about: your disney vacation etc etc. etc.
well it didn't come directly to me, it must have went to my TA because she forwarded it to me, when i went to go click on the link to open, it wouldn't open....
My TA is in contact with photopass and she is getting no where with them