I made my initial booking with my pin using the number on the postcard, I did have to punch my pin code in followed by #. I called back to see about switching resorts but I called the 1800 #, they told me there was no availability for the resort in question (this is for Dec) - do you have to call back the # posted on the postcard only if you've booked using pin/code? Just wondering if there is a difference on the lines for availability etc.. If so I may try again!!!
Stacey
Stacey