Personal Use Question Out of Control?

[kes601]

So, I am 100% against commercial renting, but.....

Had a waitlist filled.....I thought it had so I asked chat to check. Had to consent to personal use for it to fill. I had asked if they could just tack the day onto the existing reservation, that was a no. So in order to do the merge request I had to confirm both parts of the existing reservations were for personal use....3 times in the matter of about 5 minutes.

 

[thanxfornoticin]

Just part of doing DVC business at this point. Usually, it's just going to be the once and done while making the reservation. But if there are mods or reservation merging (like yours), we might have to confirm it again at times. If it really leads to a smidge more availability by eliminating some commercial renting, I'm ok with that. I'm just not clear on whether or not it will actually help with the problem!

 

[VGCgroupie]

Just another way commercial renters are making the membership more of a hassle.

 

[kes601]

Just part of doing DVC business at this point. Usually, it's just going to be the once and done while making the reservation. But if there are mods or reservation merging (like yours), we might have to confirm it again at times. If it really leads to a smidge more availability by eliminating some commercial renting, I'm ok with that. I'm just not clear on whether or not it will actually help with the problem!

Yes, but I literally said it was for personal use when they filled the waitlist and then had to say it for the same reservation again 1 minute later and then also for the 2nd part of the merge.....it annoyed me enough I cancelled the one night and just merged it myself lol.

 

[Sandisw]

I honestly don’t care at all…they can ask as much as they want.

I like consistency and I’d rather they are doing it every time then leaving it up to CMs, even if it is for each step of a transaction.

It’s like our local grocery store that requires ID for all alcohol purchase, no matter the age. They do it to protect the workers who are underage from having to make a determination.

 

[kes601]

I honestly don’t care at all…they can ask as much as they want.

On the phone it is quick (well other than listening to the pre-recorded part), but on chat no so much. I just found it overkill. I know why they do it, it just seemed a little ridiculous to ask if both parts of a split that were being merged were personal as well as the stay I had just been asked about a minute earlier.

 

[Sandisw]

On the phone it is quick (well other than listening to the pre-recorded part), but on chat no so much. I just found it overkill. I know why they do it, it just seemed a little ridiculous to ask if both parts of a split that were being merged were personal as well as the stay I had just been asked about a minute earlier.

My guess it’s that way to ensure the CMs don’t forget. Just ask or type it every time.

I have actually preempted them and added it to my answer when I request…ie: can you submit to have these merged and yes, I agree it’s for personal use. Lol